Finding more information

Following are information resources for WhatsUp Gold. This information may be periodically updated and available on the WhatsUp Gold Web site.

• Release Notes. The release notes provide an overview of changes, known issues, and bug fixes for the current release. The notes also contain instructions for installing, upgrading, and configuring WhatsUp Gold. The release notes are available at Start > Programs > Ipswitch WhatsUp Gold > Release Notes or on the WhatsUp Gold web site.
• Application Help for the console. The console help contains dialog assistance, general configuration information, and how-to's that explain how to use the features. The Table of Contents is organized by functional area, and can be accessed from the main menu or by clicking Help.
• Application Help for the web interface. The web interface help contains dialog assistance, how-to's that explain how to use features, table of contents, index, and search. Click the ? icon to access the Help.
• Getting Started Guide. This guide provides an overview of WhatsUp Gold, information to help you get started using the application, the system requirements, and information about installing and upgrading. The Getting Started Guide is available on the WhatsUp Gold web site.
• New Features Guide. This guide provides information about the new features in Ipswitch WhatsUp Gold v12. This guide is available on the WhatsUp Gold web site.
• User Guide. This guide describes how to use the application out-of-the-box. It is also useful if you want to read about the application before installing. To view or download the User Guide, select Help > WhatsUp Gold User Guide or download it from the WhatsUp Gold web site.
• WhatsUp Gold Distributed Edition Deployment Guide. This guide provides instructions on how to plan and deploy the WhatsUp Gold Distributed Edition. This guide is available on the WhatsUp Gold web site.
• WhatsUp Gold MSP Edition Deployment Guide. This guide provides instructions on how to plan and deploy the WhatsUp Gold MSP Edition. This guide is available on the WhatsUp Gold web site.
• Translation Guide. This guide describes how to use the translation features to create a localized version of the WhatsUp Gold web interface. This guide is available on the WhatsUp Gold web site.
• Licensing Information. Licensing and support information is available on the myipswitch.com web portal. The web portal provides enhanced web-based capabilities to view and manage Ipswitch product licenses.
• User Forum. Use the online user group forums to interact with other WhatsUp Gold users to share helpful information about the application. The User Forums are available on the WhatsUp Gold web site.
• Knowledge Base. Search the Ipswitch Knowledge Base of technical support and customer service information. The knowledge base is available on the WhatsUp Gold web site.