Example: On Call Rotation

The following illustrates the scenario where a shared pager or other notification task is blacked out for normal business hours but on call for evenings and weekends.

For the individual or group on-call this includes:

• Managing alert notifications continuously on Saturday and Sunday.
• Managing alert notification for 'second shift' (3:00 pm to 11:00 pm) from Monday through Friday.
• Blackout for all other periods (such as normal business hours when most teams are fully resourced).

A similar model might follow for personnel working other shifts (who are not 'on-call' for the weekend). For that instance, those shift rotations would have notifications 'blacked out' for the weekend but active for their normal weekday shifts.