About Action Policies, Actions, and Blackout Policies and WhatsUp Gold Application Monitoring

WhatsUp Gold allows you to configure action policies that can be applied to application instances and components you are monitoring. An action policy determines actions to take when an application instance or component transitions from one state to another. The transition to states are up, down, warning, and maintenance. You must create one or more actions before creating an action policy. You may also apply a blackout policy to the action policy. The blackout policy determines when to apply the action policy and when it should be ignored due to routine activities, such as maintenance periods. Please note, all applications and systems monitored should have their system clocks synchronized so that actions and policies work correctly according to the settings and scheduled actions.

To begin configuring action policies, individual actions, as well as associated blackout schedules specific to application monitoring, select SETTINGS > Application Monitoring > Application Monitoring Actions and Policies. While configurations using this interface are saved and maintained separately from actions and policies applicable to monitored devices, the controls and procedures for creating and managing them are the same. Once created, you can assign action policies to application instances or individual components within an instance.

To assign an action policy to a single application instance or component:

Select the application profile for which you want to add an action policy in the navigation tree.
Select the component within the profile or the specific application instance for which you want to add an action policy, then click Edit Application Profile.
Select the action policy you want to apply. If you select from the Action Policy list for the instance, the action policy is applied to every component within the instance. If you select from the Action Policy list for an individual expanded component in the Components section below, the action policy is only applied to that component.
Click Save.

To assign an action policy to multiple application instances or components:

Select an application profile from the Application Profiles navigation tree if you want to apply an action policy to multiple instances of an application.
OR
Select an application instance from the Application Profiles navigation tree if you want to apply an action policy to specific components within an individual instance.
Use the selection boxes at left to choose specific application instances or components. Whether you select instances or components depends upon your selection from the Application Profile navigation tree in the previous step.
Select For selected > Assign Action Policy and then choose the action policy you want to apply.
Click Save.

Note: If you select All Application Profiles from the top level of the Application Profiles navigation tree, you also have the ability to apply action policies to multiple application profiles as once using the same methods described here. However, assigning action policies to application profiles only serves to modify the profiles’ settings in the event an instance is created using that profile in the future.