Release Notes for Ipswitch WhatsUp Gold

In this File

Release Notes for Ipswitch WhatsUp Gold 2017 Plus Service Pack 1

Release information

Product Name

WhatsUp Gold 2017 Plus Service Pack 1

 

Version

17.1.1

 

Release date

August 22, 2017

 

WhatsUp Gold 2017 Plus Service Pack 1

The following released with WhatsUp Gold Service Pack 1.

WhatsUp Gold Features

azure

emc unity

scheduled maintenance

wmi protocol for peformance monitors

additional addresses my network

additional addresses discovery

test active monitor

export device grid

custom link between groups

monitored custom link

Clip Device Names

right click menu connection tools

scheduled report export

exceptions

ports protocols

active monitor availability

Known Issues

Defects resolved in WhatsUp Gold Service Pack 1

Defect ID

Category

Issues

FLM-4019

Reports

Corrected an issue in which applicable exported/scheduled report data displayed columns that had been previously removed or did not display columns previously added.

FLM-4118

Reports

Corrected an issue in which the Traffic Overview report may not report all available data within the selected date range.

WRLS-165

Wireless

Updated release notes applicable to supported wireless devices to ensure the user has the information necessary to successfully capture data for Ruckus ZoneDirector.

WRLS-174

Wireless

Corrected an issue preventing WhatsUp Gold from collecting/reporting data from some access points.

WUG-13023

Monitors

Corrected an issue preventing the bulk field change feature from correctly assigning the interface monitor based on interface type or name.

WUG-13308

IIS

Corrected an issue which generated an ASP.net error when accessing the WhatsUp Gold website using IIS 8/8.5

WUG-16311

Browser

Corrected an issue in which sections within the discovery/scheduled discovery user interface stop collapsing properly when the user has interacted with the Credentials Library and is using Microsoft Edge.

WUG-16718

Documentation

Corrected an issue in which the help documentation incorrectly stated services restarted automatically on the primary server following failover.

WUG-17930

Credentials

Corrected an issue which restricted SNMPv3 passwords to less than 64 characters.

WUG-18838

Tools

Corrected an issue causing MAC addresses returned by SNMP OIDs to be displayed as "garbage" characters.

WUG-23709

Discovery

Corrected an issue which generated an internal server error when attempting to change options in the discovery scan user interface.

WUG-24321

Monitors

Corrected an issue in which previously removed SNMP interface active monitors were not re-added after selecting the rescan menu option.

WUG-27156

Reports

Corrected an issue with the Ping Availability report causing hostname to display in the interface column rather than the IP address.

WUG-27730 WUG-28742

Discovery

Corrected an issue preventing Windows inventory information from being refreshed by Discovery.

WUG-27184

Discovery

Corrected an issue in which discovery only added the first IP of each interface to the list of network interfaces used for monitoring.

WUG-27872

Monitors

Corrected an issue causing a custom SNMP active monitor to be used to set up the interface active monitors for a new or refreshed device rather than the default interface active monitor provided with WhatsUp Gold

WUG-28000

Map

Corrected an issue preventing custom links from being removed from the map view successfully resulting from multiple links created either by discovery or monitoring being stacked on top of one another.

WUG-28054

Export

Corrected an issue preventing users from being able to export legacy dashboards to PDF.

WUG-28087

Application Monitoring

Corrected an issue preventing the application monitoring Poll Now menu option from working properly.

WUG-28116

Reports

Corrected an issue in which report data exported to PDF was not properly fit to page.

WUG-28257

Monitoring

Corrected an issue preventing the user from successfully starting/updating monitoring for more than 500 devices.

WUG-28357

Discovery

Corrected an issue preventing discovery from discovering devices in the IP address range of 128.0.0.0/16

WUG-28363

Upgrade

Corrected an issue which generated an error when attempting to upgrade from v16.3 to 17.1 (2017 Plus)

WUG-28386

Scripting

Corrected a timeout issue resulting in scripts being reported down when they should be up.

WUG-28465

Discovery

Corrected an issue preventing advanced discovery settings from being considered when adding a device from the monitored network.

WUG-28571

Reports

Corrected an issue causing licensing error messages to be displayed when refreshing shared dashboard views.

WUG-28609

User Rights

Corrected an issue in which viewing the Real Time Performance Monitor report inadvertently required the Configure Performance Monitors user right.

WUG-28726

Discovery

Corrected an issue preventing discovered devices from being moved to a monitored state and being displayed on the My Network Map.

WUG-27028, WUG-27064, WUG-27139

Security

CVE-2018-5778: Corrected SQL injection vulnerabilities that were present in Ipswitch WhatsUp Gold's legacy .ASP pages which could allow attackers to execute arbitrary SQL commands via unspecified vectors. Credit: Anton Vaychikauskas from Positive Technologies.

WUG-26997, WUG-27004

Security

CVE-2018-5777: Corrected an issue with remote clients that could take advantage of a misconfiguration in WhatsUp Gold's TFTP server which could allow attackers to execute arbitrary commands on the TFTP server via unspecified vectors. Credit: Vyacheslav Moskvin from Positive Technologies.

System Requirements

Operating system and virtual environment requirements

This service pack does not require or introduce changes to the WhatsUp Gold operating system and virtual requirements.

Database requirements

This service pack does not require or introduce changes to the WhatsUp Gold database requirements.

Web server requirements

This service pack does not require or introduce changes to the WhatsUp Gold Microsoft IIS requirements.

Framework and accessibility requirements

This service pack does not require or introduce changes to the WhatsUp Gold framework and accessibility requirements.

Web and mobile interface requirements

This service pack does not require or introduce changes for internet browsers.

Poller Requirements

This service pack does not require or introduce changes to the WhatsUp Gold poller requirements.

Installing WhatsUp Gold

Note: WhatsUp Gold 2017 Plus Service Packs support direct upgrade installations from:
-WhatsUp Gold v15.x
-WhatsUp Gold v16.0.x
-WhatsUp Gold v16.1.x
-WhatsUp Gold v16.2.x
-WhatsUp Gold v16.3.x
-WhatsUp Gold v16.4.x
-WhatsUp Gold 2016
-WhatsUp Gold 2017