Distributed Installation Procedures (Remote Site)

To install WhatsUp Gold:

  1. Log in to Microsoft Windows as Administrator or using a comparable account with full administrative privileges to the computer.
  2. Double-click the downloaded WhatsUp Gold installation file to start the WhatsUp Setup. If you purchased a WhatsUp Setup CD-ROM, insert the disk into the computer. If WhatsUp Setup does not run automatically, click Start > Run, then enter the CD path followed by AutoRun.exe (for example, D:\AutoRun.exe).
  3. Select the language in which you want the WhatsUp Gold installer to run, then click OK.
  4. Read the Welcome screen and indicate you want to configure WhatsUp Gold using Advanced installation mode. Advanced installation installs the application using additional user-defined settings including Failover and/or Distributed features, an existing instance of SQL Server, or a dedicated Windows account for IIS. Then, click Next to proceed.
  5. Review the results of the system configuration check. If any prerequisite checks did not pass, please resolve them, then click Revalidate to perform the system configuration check again. Click Next to proceed.
  6. Enable I already have an activation key, then click Next to proceed to License Information.
  7. Enter your WhatsUp Gold Activation Key, then click Next.
  8. Select No, continue installation without enabling Failover.

    Important: If you want to install WhatsUp Gold with Failover features, please proceed with the installation steps in Continuing WhatsUp Gold installation with Failover features from this point forward. Please note, when installing WhatsUp Gold with Failover features, you MUST install the Secondary site prior to installing the Primary site.

  9. Configure your SQL Server instance as follows:
    1. If you would like to use the local SQL Server 2014 Express SP1 instance included with WhatsUp Gold:
      • Select Yes, install a local copy of Microsoft SQL Server 2014 Express SP1 named WHATSUP, then click Next.
      • Select the destination folders for the SQL Server Express application and data files, then click Next.
      • Enter and confirm a password for the SQL Server Administrator account to use to access the database instance, then click Next.
      • Enter names for the WhatsUp and iDrone databases, then click Next.
      • Enter and confirm a password for the new SQL Server Login WhatsUp Gold will use to access the databases, then click Next.
      • Select the destination folder for the WhatsUp Gold installation, then click Next.
      • Enter the TCP port number for WhatsUp Gold to use for communication with the IIS website, then click Next. The default and recommended port number is 80.
      • Enter a user name and password for the new Windows account created for dedicated WhatsUp Gold use, then click Next.
      • Select Install WhatsUp Gold Distributed - Remote Site, then click Next.
      • Enter the IP address of the Central Site installation as well as the TCP port number for the Remote Site being installed to use for communication with the Central Site.
      • Enter a user name and password for the Remote Site being installed to use for accessing the Central Site, then click Next.
      • Enter a display name the Central Site will use to identify the Remote Site.
      • Enter the HTTP address for the Central Site, then click Next.
      • Select the language packs you'd like to install for use with WhatsUp Gold, then click Next.
      • Enter a name for the Network Traffic Analysis database, then click Next.
      • Click Proceed. The WhatsUp Gold install program begins the installation. When the installation program completes, the InstallShield Wizard Complete dialog appears.
      • Click Finish. The setup program closes.
    2. If you would like to use an existing SQL Server instance:
      • Select No, I want to select an existing local or remote installation of Microsoft SQL Server for use with WhatsUp Gold, then click Next.
      • Enter the SQL Server name or IP address (followed by the database instance if you are connecting to a non-default database instance, e.g., ip address\database name) along with the SQL Server Administrator Login name and password for WhatsUp Gold to use to access the existing instance, then click Next.
      • Enter names for the WhatsUp and iDrone databases, then click Next.

    Note: If prompted to do so, please back up the databases, then specify the location for the backup files before proceeding.

    • Enter and confirm a password for the new SQL Server Login WhatsUp Gold will use to access the databases, then click Next.
    • Select the destination folder for the WhatsUp Gold installation, then click Next.
    • Enter the TCP port number for WhatsUp Gold to use for communication with the IIS website, then click Next. The default and recommended port number is 80.
    • Enter a user name and password for the new Windows account created for dedicated WhatsUp Gold use, then click Next.
    • Select Install WhatsUp Gold Distributed - Remote Site, then click Next.
    • Enter the IP address of the Central Site installation as well as the TCP port number for the Remote Site being installed to use for communication with the Central Site.
    • Enter a user name and password for the Remote Site being installed to use for accessing the Central Site, then click Next.
    • Enter a display name the Central Site will use to identify the Remote Site.
    • Enter the HTTP address for the Central Site, then click Next.
    • Select the language packs you'd like to install for use with WhatsUp Gold, then click Next.
    • Enter a name for the Network Traffic Analysis database, then click Next.
    • Click Proceed. The WhatsUp Gold install program begins the installation. When the installation program completes, the InstallShield Wizard Complete dialog appears.
    • Click Finish. The setup program closes.

Important: After Remote Site installation is complete, confirm reporting data to the Central Site is allowed under Program Options in the WhatsUp Gold Admin Console application. For additional information, see Configuring WhatsUp Gold Distributed Edition in the WhatsUp Gold help.

Important: If you installed WhatsUp Gold with Failover features in addition to Distributed features, you must also proceed with Finalizing WhatsUp Gold installation using Failover features to successfully complete installation of WhatsUp Gold.

See Also

About WhatsUp Gold Distributed Edition

Prior to installing or upgrading Distributed

Distributed Installation Procedures (Central Site)

Configuring WhatsUp Gold Distributed Edition

Remote Site Reporting