Alert Center Item Details

Alert Center Item Details enables you to acknowledge, resolve, and annotate alert events observed by WhatsUp Gold.

Item details

• Aspect. Aspect of device that is out of threshold.
• Value. Value observed.
• Current State. Current state of device threshold.
• Notification Progress. Step in the notification schedule.
• Created On: Date and time of threshold.

Update alert for this item (and related items when necessary)

Acknowledge or resolve the alert.

• Apply to this item. Simplest case. Apply only to the current item.
• Apply to any items created at the same time as this item. Apply to alerts triggered during the same poll.
• Apply to any items older than ___ hours/minutes/days. Update this and older alerts. Useful for cascading alerts such as attempting to ping a devices on the far side of a failed switch, gateway, or router.
• Apply to all items in this threshold. Apply to any items with the current threshold type.

Update comments

Add optional notes to characterize the acknowledgment/resolution you applied to the alert.