About User Groups

While WhatsUp Gold allows you to create and customize user groups as well as enable individual user rights for those groups in order to meet your specific network monitoring needs, you can also take advantage of several preconfigured user groups which have common and/or logical combinations of user rights enabled to reflect typical user group profiles.

WUG Administrators. Users should be assigned to this group if they are responsible for administering and/or configuring the WhatsUp Gold server. The user rights enabled for this group are equivalent to the default admin user.
Super Users. Users should be assigned to this group if they are responsible for configuring the WhatsUp Gold server. The user rights enabled for this group are equivalent to the WUG Administrators user group except for the Manage Users user right which is disabled.
Network Managers. Users assigned to this group manage larger, segmented networks. They can access all reports, configure monitors, actions, manage alert center thresholds, and manage devices and device groups as well as create and share dashboard views with other users.
Network Admins. This group should consist of network engineers who monitor outages and receive alerts. Users assigned to this group can access reports related to devices and alerts, but do not have access to system logs or real time performance reports. They can manage devices assigned to device groups, but cannot manage those groups. Users in this group can also view and manage personal dashboard views, but cannot share them with other users.
Report Viewers. This group is for users who only need to view device, group, inventory, and alert center reports. Users in this group can also view and manage personal dashboard views.

These user group options are available when creating or editing a user account and can be accessed and subsequently edited to better fit your organization directly from the User and Group Library.