Cloud-based Wireless LAN Controllers

Cloud-based wireless LAN controller (WLC) environments (for example, Cisco Meraki) require special consideration in regards to discovery and subsequent monitoring with WhatsUp Gold. Please note the following:

• API-specific credentials are required to connect to cloud-based WLCs. No additional information is required when these credentials are in use as WhatsUp Gold recognizes these as cloud solutions as well as where and how to access the environments.
• Enabling Expand scan to any wireless environments under Expand subtab in the Discovery Scan window allows for each cloud-controlled AP to be monitored using active monitors without any additional configuration. Please note, all access points should be accessible through an IP connection to WhatsUp Gold.
• By default, only a Ping active monitor is applied to each cloud-controlled AP during discovery. If any additional active or device-specific performance monitors are required for these APs, additional credential types (such as SNMP) must be included when setting up the Discovery scan. Please note, at the time of this release, Cisco Meraki does not make AP device state available through their API.
• Following the discovery of the cloud-based wireless LAN controller environment, WhatsUp Gold creates a cloud portal device and then associated with applicable APs. The cloud portal device must be monitored to collect and report wireless performance information for all APs controlled by the cloud-based WLC. All wireless performance information is supplied through the cloud-based WLC/API.

Tip: For details on discovering and monitoring Meraki and other cloud services, see the section titled Monitoring Cloud-Managed Devices.

See Also Getting the Most from Your Scan Discovering Virtual Devices Credentials for Top-Down Discovery Ensure SNMP/WMI Capability on Monitored Devices Discovering Storage Devices