Active Monitor Availability

Active Monitor Availability report provides a comprehensive set of states and measurements that account for the monitor's absolute availability or "uptime" for each active monitor associated with one or more devices. Active Monitor Availability report displays complete accounting information for each Active Monitor.

The sum of state categories for a given monitor reflect 100% of observed device activity over a given time interval. These reporting metrics reveal service level and uptime compliance at a glance.

When the report is filtered to present data for a specific device and active monitor, a chart representing monitor availability over time for the selected interval is also displayed.

• Device. Device hostname, IP address, or alias.
• Monitor. Active monitor name.
• Up, Down, Maintenance, Unknown. Observed state categories for a given active monitor.
• Start. The date and time the individual monitor entered the current state.

Note: Start date and time are only displayed when a single device is selected.

This active monitor state	Is measured as
Up	Fraction of uptime for the current date range.
Down	Fraction of downtime for the current date range.
Unknown	Fraction of time that no data was collected. For example, before monitoring began or during monitor off times not considered maintenance.
Maintenance	Fraction of time that device was placed into maintenance mode. When production servers are taken offline for diagnostics or performance testing, for example.

Availability. Monitor state color indicator. One of the following:

This indicator	Denotes
Green/blue	Up.
Red	Down.
Orange	Maintenance.
Gray	Unknown.

Generate a report

Choose Device. Choose one or more host devices you want Active Monitor Availability measurements for.

Choose time constraints. (,) Choose times for the Active Monitor Availability. (For recently observed measurements, select Last Polled from the Date Range drop down list.)

Filter and reduce by row and by column. Sort and remove columns, group rows based on specific column values, and remove unwanted information from the table.

Rename Report. Edit report name using the Report Settings dialog.

Note: This report only returns Active Monitor Availability metrics for devices that already have the appropriate WMI or SNMP credentials. For more information, see Using Credentials.

Export report data

Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

• HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
• Excel. Generate and download a .xml spreadsheet containing your report data.
• CSV. Generate and download a .csv file containing your report data.
• Text. Generate and download a .txt file containing your report data.
• Schedule Export. Set a recurring date and time, format, and email destination for report data export.

  Important: Current report data file format options are only applicable to export schedules created using WhatsUp Gold version 2021 and later. Any report data export schedule created using an earlier version of WhatsUp Gold will still result in a .PDF output until that schedule is removed from, then recreated in the Scheduled Reports Library using the latest version of WhatsUp Gold.

See Also Device Active Monitor Outages Alert Center Items Devices in Maintenance Device Health Device Uptime Device Utilization Summary report Down Active Monitors Down Interfaces Monitors Applied Quarterly Availability Summary State Change Acknowledgment Report State Change Timeline Device State Summary Web Alarms