State Change Acknowledgment Report

State Change Acknowledgment Report journals the acknowledgment of state change notifications. When a device state change is detected, WhatsUp Gold puts the device into a 'waiting for acknowledgment' mode.

Note: Acknowledging a device state change does not keep that device from firing actions. To stop a device from firing actions, you must put the device into maintenance mode.

• Device. Current state indicator and name of the device.
• Device Type. The type of device.
• Unacknowledged for. Amount of time the device has remained unacknowledged on this report.
• Start Date. The date and time the active monitor entered the displayed state.
• In Maintenance. Indicates whether or not the device is in maintenance mode. The state is either yes or no.

Generate a report

Choose Device. Choose one or more host devices you want State Change Acknowledgment Report information for.

Choose, filter, and reorder columns. Choose and hide columns, reorder columns, and customize your data view.

Rename Report. Edit report name using the Report Settings dialog.

Export report data

Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

• HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
• Excel. Generate and download a .xml spreadsheet containing your report data.
• CSV. Generate and download a .csv file containing your report data.
• Text. Generate and download a .txt file containing your report data.
• Schedule Export. Set a recurring date and time, format, and email destination for report data export.

  Important: Current report data file format options are only applicable to export schedules created using WhatsUp Gold version 2021 and later. Any report data export schedule created using an earlier version of WhatsUp Gold will still result in a .PDF output until that schedule is removed from, then recreated in the Scheduled Reports Library using the latest version of WhatsUp Gold.

See Also Troubleshooting Specific Device Actions Fired Completely Down Devices Device Group Mini Status Down Active Monitors Devices with Down Critical Monitors Down Interfaces Summary Counts Tail of Action Activity Log Tail of Passive Monitor Error Log Tail of SNMP Trap Log Tail of State Change Log Tail of Syslog Tail of Windows Event Log Unacknowledged Devices Down Active Monitors