Configuring a WhatsUp Health Threshold

This threshold monitors the overall health of your WhatsUp Gold installation and will alert you to any modifications your system needs.

Configure a WhatsUp Health threshold:

Name. Used in the Threshold library and the title on the Alert Center Dashboard.
Notification Policy. (Optional) Select the notification policy to apply to this threshold. The policy initiates notifications when an item is outside the configured threshold limits.
Threshold Check Interval. Enter a time interval for Alert Center to check the Network Performance Monitor database for items that are out of the threshold limits.
Automatically resolve items no longer out of threshold. Select this option if you want Alert Center to automatically resolve items when they return to the value within the threshold limit.

Note: Notification policies are optional for most thresholds. If you do not select a notification policy, no notifications are generated for the threshold, but a dashboard report listing the out of threshold items still appears on the Alert Center Home page.

Edit Conditions:

Database

Database size exceeds ___ %/GB/MB. Select this option to have the threshold alert when the database size exceeds the value you specify. The default threshold value is 80%.
Note: If you have an unlimited-size database, WhatsUp Gold uses a 4GB cap to calculate the size of your database.
Total performance monitors exceed ____. Select this option to have the threshold alert when the total number of performance monitors exceeds the number you specify. The default number of total performance monitors is 3,000.
Total performance monitor records exceed ____. Select this option to have the threshold alert when the total number of performance monitor records exceeds the number you specify. The default number of total performance monitor records is 2,000,000.
Total passive monitor records exceed ____. Select this option to have the threshold alert when the total number of passive monitor records exceeds the number you specify. The default number of total passive monitor records is 1,000,000.
Total expired records exceed ____. Select this option to have the threshold alert when the total number of expired records exceeds the number you specify. The default number of total expired records is 500,000.
Total devices being monitored exceeds ____ % of license limit. Select this option to have the threshold alert when the total number of devices being monitored exceeds the percentage of the license limit you specify. The default percentage of the license limit is 90%.
Tip: Click View WhatsUp database to view a graph of the current WhatsUp database usage.

Services

WhatsUp polling service is down ____ minutes. Select this option to have the threshold alert when the WhatsUp service has been down for the number of minutes you specify. The default threshold value is 5 minutes.
WhatsUp discovery service is down ____ minutes. Select this option to have the threshold alert when the WhatsUp discovery service is down the number of minutes that you specify. The default number is 5 minutes.
Note: Web service threshold checks do not apply to users running IIS.

Note: If you are experiencing a high volume of errors from your WhatsUp Health threshold service checks, please see Troubleshooting the WhatsUp Health Threshold.

Network Traffic Analyzer Service

Netflow database size exceeds ____ %/GB/MB. Select this option to have the threshold alert when the Netflow database exceeds the value you specify. The default threshold value is 80%.
Note: If you have an unlimited-size database, WhatsUp Gold uses a 4GB cap to calculate the size of your database.
NfArchive database size exceeds ____ %/GB/MB. Select this option to have the threshold alert when the NfArchive database size exceeds the value you specify. The default threshold value is 80%.
Note: If you have an unlimited-size database, WhatsUp Gold uses a 4GB cap to calculate the size of your database.
Flow collector service is down ____ minutes. Select this option to have the threshold alert when the Flow collector service is down for the number of minutes you specify. The default threshold value is 5 minutes.
Any bounce traffic occurs. Select this option to have the threshold alert when bounce traffic occurs on a Flow Monitor source.
Host records exceed ____. Select this option to have the threshold alert when the number of host records exceeds the amount you specify. The default threshold value is 2,000,000 records.
Raw, hourly, or daily records exceed ____. Select this option to have the threshold alert when the number of raw data records exceeds the amount you specify. The default threshold value is 10,000,000 records.
Total sources sending data exceeds ____ % of license limit. Select this option to have the threshold alert when the total sources sending data exceeds the percentage of license limit that you specify. The default threshold value is 90% of license limit.
Tip: Click View Netflow database usage to view a graph of the current Netflow database usage. Click View NfArchive database usage to view a graph of the current NfArchive database usage.