Unacknowledged Devices
Unacknowledged Devices report reveals devices with an unacknowledged alert or change of state.
- . Device hostname, IP address, or custom label.
- . Type of host device.
- . Time device state change or alert has been unacknowledged.
- . Denotes if device is currently in maintenance mode. Either Yes or No.
Generate a report
. 
Choose one or more host devices you want Unacknowledged Devices information for.
Use the Select Device dialog for one of the following:
Control
|
Purpose
|
Device 
|
Browse and choose a single device.
|
Device Group 
|
Choose an existing group of one or more devices. You can also create custom or dynamic groups.
|
: You can organize devices into custom or dynamic groups. For more information, see Grouping Devices.
: If a device is identified as a virtual machine, Hyper-V or VMware credentials will be used to retrieve data and only those physical resources allocated to the virtual machine will be visible in the report.
. 
Choose and hide columns, reorder columns, and customize your data view.
Filter and pick by column
Click a report heading () and use the "column picker" (
) from the drop down list.
Control
|
Purpose
|
Columns.
|
Click a check box to display the column. Clear the check box to hide it.
|
Move Column.
|
Click on a column heading and drag it to reorder your table's columns.
|
.
Edit report name using the dialog.
Export report data
Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select (
) from the Dashboard Options (
) menu. After the report has been expanded, select the Export Data icon to access the following options:
- . Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
- . Generate and download a .xml spreadsheet containing your report data.
- .Generate and download a .csv file containing your report data.
- Generate and download a .txt file containing your report data.
- . Set a recurring date and time, format, and email destination for report data export.
: Current report data file format options are only applicable to export schedules created using WhatsUp Gold version 2021 and later. Any report data export schedule created using an earlier version of WhatsUp Gold will still result in a .PDF output until that schedule is removed from, then recreated in the Scheduled Reports Library using the latest version of WhatsUp Gold.
Troubleshooting
Choose Device.