Wireless Clients

Wireless Clients report reveals clients connected to your wireless network and what is known about them. If the client name is not available or cannot be determined, the client's MAC address is displayed. The client name is determined by Wi-Fi authentication and may not be present under all authentication schemes.

Select a client and click the Assign Group button to organize clients into an existing wireless client group. You can also click Managing Wireless Client Groups to access the Wireless Client Group library where you can create new groups, edit existing ones, or remove them from the application.

Tip: If a client is displayed as 0.0.0.0, this indicates the device's controller is unable to obtain its IP address or the access point cannot determine it.

Client. Device name or string identifier. Click any client name to display the Wireless Client Details dashboard view for that device.
MAC Address. Client MAC address.
IP Address. Client IP address.
AP. The access point to which the client was connected.
SSID. Service Set Identifier of the connected access point.
First Seen. Date and time when the client first connected.
Last Seen. Date and time when the client disconnected.
Rx Avg. The average amount of data received by the client device from the access point during the session.
Tx Avg. The average amount of data transmitted by the client device to the access point during the session.
% Connected. Percent of the interval connected between the first seen and last seen marks.

The following additional columns are hidden but can be enabled using the menu accessible from the column headers:

User. Name of the user logged in to the client device.
Group. Name of the group to which the client belongs. See Managing Wireless Client Groups for additional detail.
Radio Type. The classification of physical device broadcasting the SSID.
Bytes Sent. Total data sent.
Bytes Received. Total data received.

Generate a report

Choose Device. Choose one or more host devices you want Wireless Clients measurements for.

Choose time constraints. (,) Choose times for the Wireless Clients. (For recently observed measurements, select Last Polled from the Date Range drop down list.)

Filter and reduce by row and by column. Sort and remove columns, group rows based on specific column values, and remove unwanted information from the table.

Chart, adjust output, and visualize. Fine tune report presentation and range of values displayed using the Report Settings dialog (optional).

Note: This report only returns Wireless Clients metrics for devices that already have the appropriate WMI or SNMP credentials. For more information, see Using Credentials.

Export report data

Report data can be exported from WhatsUp Gold, reused, and distributed in multiple formats. Select Expand () from the Dashboard Options () menu. After the report has been expanded, select the Export Data icon to access the following options:

HTML. Generate and download a .htm file presenting your report data as it appears in the WhatsUp Gold user interface.
Excel. Generate and download a .xml spreadsheet containing your report data.
CSV. Generate and download a .csv file containing your report data.
Text. Generate and download a .txt file containing your report data.
Schedule Export. Set a recurring date and time, format, and email destination for report data export.
Important: Current report data file format options are only applicable to export schedules created using WhatsUp Gold version 2021 and later. Any report data export schedule created using an earlier version of WhatsUp Gold will still result in a .PDF output until that schedule is removed from, then recreated in the Scheduled Reports Library using the latest version of WhatsUp Gold.

Control	Purpose
Device	Browse and choose a single device.
Single Interface	Choose an interface on a device.
Device Group	Choose an existing group of one or more devices. You can also create custom or dynamic groups.

Control	Purpose
Date Range	Choose or define an overall date range.
Business hours	Focus on specific days of the week and periods within each day. Reveal trends that are sensitive to business hours, time zones, and other periodic attributes in the observed data.

Control	Purpose
Sort.	Sort column in ascending or descending order.
Columns.	Pick the columns you want to view. Click a check box to display the column. Clear the check box to hide it.
Group by this field.	Group table into collapsible rows wherever the current column contains identical data ("field") values.
Filters.	Provide a keyword to view only rows that contain the keyword for this column.

Control	Purpose
Show Top n Items	Limit items to the samples with the highest (or lowest) interface errors.
Threshold Type	Switch between minimum or maximum mode for cutoff values for the ranked list. At or Over. Show peak occurrence period. (Observations equal to or greater than Threshold.) At or Under. Show occurrences equal to or less than Threshold.
Threshold (percent)	Baseline value used to trim ranked device list based on peak or subpeak periods when returning the Top n.

Control	Purpose
Display Options	Present data as a chart, a table grid, or both.
Chart Type	Gauge charts. Available when you select a Date Range of Last Polled . Time series. Available when you select a Date Range interval (Today , for example). Line/Area. Scatter graph that connects adjacent measurements with straight lines. Spline/Area Spline. Choose a graph with a smoothed appearance where adjacent samples exhibit a gradual slope.
Chart Options	Legend, Grid Lines, Range Selector. Include legend, grid lines, and range selector for readability. Trend Lines. Present data with a smoothed average to show trend. Vertical Axis Scale. Automatically scale to fit data or specify a finite range.