Using Tools in WhatsUp Gold

WhatsUp Gold provides a full complement of network tools to find devices, query management information, and troubleshoot potential connectivity and configuration issues at your site. You can access a complete suite of WhatsUp Gold tools by selecting ANALYZE > Tools. The following tools are accessible from the main menu:

DNS Lookup. This tool queries your Internet domain name system (DNS) server for information about a domain and its registered hosts and can show you what happens when an application on your network uses your DNS server to find the address of a remote host.
IP/MAC Address Finder. This tool locates and displays network interfaces which have sighting information for the specified IP or MAC address.
Layer 2 Trace. This tool finds the path between the two devices, then displays each network interface used to build the path. It also allows for a quick check of status and availability of each step along the path.
MAC Address. This tool discovers what MAC addresses are present on your network and provides physical connectivity information for those devices. It can be useful to solve IP address conflicts within your network by providing you with specific switch information.
Ping. This tool sends an ICMP echo request to the selected device to determine if connectivity exists. If the ping is returned, WhatsUp Gold reports the IP address, the number of data packets sent, received, and lost in transit, the round trip time in milliseconds, and if the ping request succeeded or failed.
SNMP MIB Walker. This tool provides detailed information about the SNMP objects a device supports and that can be monitored with WhatsUp Gold. It actively polls for objects and does not require MIB files for the polled objects to be loaded.
SNMP MIB File Explorer. This tool allows you search for or explore through SNMP objects defined in MIB files.
Traceroute. This tool sends echo requests to the selected device, then traces the path taken to reach that device and can be used to determine where on the network a data transmission interruption occurs.
Web Performance Monitor. This tool graphs and displays real-time information about user-specified SNMP and WMI performance counters. It can be used for a quick inspection of a specific network device.
Web Task Manager. This tool graphs and displays real-time information about processes occurring on a device, device performance, and device interface activity using SNMP or WMI device connections.

Many of these tools, along with additional tools used to connect directly to a monitored device, are also accessible directly from both the My Network map and list views and can be found by right-clicking on any device icon to launch the device management actions menu. The following tools are accessible from the right-click menu:

Browse. Launches the selected device's user interface in a new browser tab.
IP/MAC Address Finder. This tool locates and displays network interfaces which have sighting information for the specified IP or MAC address.
Layer 2 Trace. This tool finds the path between the two devices, then displays each network interface used to build the path. It also allows for a quick check of status and availability of each step along the path.
Lookup. This tool queries your Internet domain name system (DNS) server for information about a domain and its registered hosts and can be used to show what happens when an application on your network uses your DNS server to find the address of a remote host.
Ping. This tool sends an ICMP echo request to the selected device to determine if connectivity exists. If the ping is returned, WhatsUp Gold reports the IP address, the number of data packets sent, received, and lost in transit, the round trip time in milliseconds, and if the ping request succeeded or failed.
Remote Desktop. Launches a Remote Desktop Connection window displaying the desktop for the selected device.
SSH. Launches a secure, encrypted Secure Shell window pointed to the selected device.
Telnet. Launches a telnet window where the user can interact with the selected device using a command line interface.
Traceroute. This tool sends echo requests to the selected device, then traces the path taken to reach that device and can be used to determine where on the network a data transmission interruption occurs.
Web Task Manager. This tool graphs and displays real-time information about processes occurring on a device, device performance, and device interface activity using SNMP or WMI device connections.