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Release Notes for WhatsUp Gold 2021.1

We're excited to announce the following features and enhancements implemented in the latest version of WhatsUp Gold.

Customers helped choose many of the features that went into this release. We always want to hear from you to improve and make WhatsUp Gold your "one-stop" solution for network management. Make sure to join and participate in the WhatsUp Gold Community to provide feedback on future releases, or consider joining our beta program by contacting our support team.

Release information

v2021.1 - September 16th, 2021

Important: After upgrading WhatsUp Gold, please restart the WhatsUp Gold server and clear the cache and local storage for browsers on all machines that will access the WhatsUp Gold server.

What's New in WhatsUp Gold 2021.1

OpenID Connect authentication.

WhatsUp Gold now offers an additional OpenID Connect option for users who require external authentication and want a faster way to manage individual user rights. OpenID Connect gives you the ability to configure permissions across the application based on mapping OpenID groups to WhatsUp Gold user groups.

WUG21.1-OpenID_Authentication_Setup

WUG21.1-OpenID_Server_Settings

WUG21.1-OpenID_Blocker

HTTPS binding Protocol option during installation.

As part of the effort to increase the security WhatsUp Gold, the application is now being shipped with the option to enable HTTPS by default.

WUG21.1-HTTPS_Binding_Options

WUG21.1-Certificate Options

Enhanced Device Group Access Rights configuration settings and user interface.

The Device Group Access Rights configuration dialog has been enhanced for clarity and ease of user. It allows you to enable/disable permissions for multiple users and/or user groups based on their device group membership with a single click. Here, you can also search for specific users or user groups as well as make changes to the membership of the selected group by adding and removing individual users or user groups without navigating away from the dialog.

WUG21.1-New_DGAR

User Permissions dashboard view.

The ANALYZE > Dashboards sub menu now contains a dedicated dashboard for reviewing and managing device group access rights. This dashboard presents all rights and assignments currently configured in your instance of WhatsUp Gold within a single view.

WUG21.1-User_Permissions_Dashboard_View

Configure Scripts user right.

This new user right enables users to a create, edit, and remove device-specific active and performance script monitors as well as script-based actions. Please note, disabling the Configure Scripts user right blocks the creation of script-based components when monitoring applications.

WUG21.1-Configure_Scripts_Permission

Archived Logs.

Log Management has been improved and enhanced to include log data archiving and reporting. The Archived Logs interface presents a detailed inventory of Log Management data moved from the Elasticsearch database to the specified archive location. For additional information, please see WhatsUp Gold Log Management.

WUG21.1-Archived_Logs

New Device Support.

MX-100 Security Appliances and MS-125-24 switches are now supported devices and can be successfully discovered and monitored by WhatsUp Gold.

REST APIs.

Implemented new APIs for:

  • Refreshing/rescanning a device, set of devices, or device group.
  • Tracking the status of a refresh/rescan.
  • Adding a new device to a group.

Updated and Improved

We’re committed to building the best in class software for network and application monitoring. See a problem or an area in need of improvement? Participate in the Community or and post your suggestions in the Ideas Portal. We’re listening.

Feature Area

Item

Description

User Interface

WUG-1687

Improve scrolling functionality in Move to Dialog window.

User Interface

WUG-1811

Loading Dell MIB via SNMP MIB Manager causes APPCRASH for W3WP.

Virtual

WUG-3923

HyperV Guest fails to collect Memory and Disk performance.

Configuration Management

WUG-5327

Configured Tasks fail when over 20 devices are added but succeed when under 20.

Database

WUG-5359

StatisticsInterfaceRaw encountered an exception.

Logs

WUG-5508

Live Error: Unhandled Web API Exception. Value cannot be null. Parameter name: source.

Security

WUG-5827

Need to mitigate http headers - CWE-326.

Reports

WUG-6156

Export issues for configuration management task logs in PDF format (replaced by HTML format).

Security

WUG-6193

Secure Cookie session token may increase risk - CVE-2004-0462.

Active Monitor

WUG-6297

Fan and Temp monitors show as Unknown instead of Down when the monitors are supported but fail to respond to SNMP poll.

Active Monitor

WUG-6382

Add SNMP Support for multiple responses.

Passive Monitor

WUG-6901

Set the WhatsUp Gold Server SNMPV3 engineID to match documented value.

User Interface

WUG-6935

Unhandled Web API Exception. The operation was cancelled.

Alert Center

WUG-7026

Disk utilization threshold is being wrongly resolved.

Alert Center

WUG-7052

Out of Memory Errors in very large Alert Center Environments

Network Traffic Analysis

WUG-7058

This variable binding does not contain a numeric payload when polling source for interface traffic.

Reports

WUG-7065

Timeout Errors Exporting.

Reports

WUG-7136

Schedule report dialog has incorrect notations for To/From in Japanese language.

Map

WUG-7215

LLDP not being detected by WhatsUp Gold resulting in missing link lines.

Discovery

WUG-7233

Discovered Devices Not Adding to Groups For Monitoring.

Map

WUG-7285

Some Meraki Links are missing.

Network Traffic Analysis

WUG-7310

Geo tag for public IPs in NTA are showing inaccurate locations.

Discovery

WUG-7404

Discovered Devices (monitored and unmonitored) are disappearing from Discovered Network.

Application Monitoring

WUG-7512

Exchange APM profiles that have been copied can not be edited and saved.

Map

WUG-7795

Links don't appear to update and the NetworkViewerDataService is always running.

Advanced Filtering

WUG-7821

Interface Active Monitor Interface Filter - Advanced Filtering - Matching option says 'Contain' but is filtering on 'Exact Match'.

Alert Center

WUG-7829

Database threshold value is not getting saved for Threshold "WhatsUp health".

Active Monitor

WUG-7878

Temperature Active monitor does not go down when switch is unplugged.

Application Monitoring

WUG-7907

Unable to save SQL query component to an APM SQL(non instance) when using the default instance (blank).

Roles

WUG-8006

Role Error: "Invalid role definitions".

Device Properties

WUG-881

Configure Network Interfaces grid is empty even if the server returns the default IP address.

Performance Monitor

WUG-912

Arithmetic overflow error converting IDENTITY to data type int. Arithmetic overflow occurred'.

Things You Should Know

Important: After upgrading WhatsUp Gold, please restart the WhatsUp Gold server and clear the cache and local storage for browsers on all machines that will access the WhatsUp Gold server.

Important: To monitor a MySQL database, download and install the MySQL .NET Connector on the WhatsUp Gold machine. Please note, the latest version of WhatsUp Gold only supports MySQL .NET Connector version 8.0.21 due to potential compatibility issues. If you are using application monitoring features and/or SQL Query active or performance monitors, you must download and upgrade your connector from version 5.2.5 to 8.0.21. The MySQL .NET Connector can be downloaded here: https://downloads.mysql.com/archives/c-net/.

System Requirements

For more information about what is needed to operate WhatsUp Gold, see System Requirements.

SEP

16

2021