IN THIS PAGE

Release Notes for WhatsUp Gold 2022

We're excited to announce the following features and enhancements implemented in the latest version of WhatsUp Gold.

IT Network Administrators like yourselves helped choose many of the features that went into this release. We always want to hear from you to improve and make WhatsUp Gold your "one-stop" solution for network management. Make sure to join and participate in the WhatsUp Gold Community to provide feedback on future releases, or consider joining our beta program by contacting our support team.

To view the WhatsUp Gold 2021.1 release notes, please click here.

Release information

Warning: Starting with version 2022.0, WhatsUp Gold installation will use the Application Pool identity instead of creating a unique local administrator account named “WhatsUpGold_User” to enhance security. If present, the WhatsUpGold_User account will be deleted on an upgrade. If you are using the WhatsUpGold_User account for any purpose other than the default configuration, please use a different account.  

Important: After upgrading WhatsUp Gold, please restart the WhatsUp Gold server and clear the cache and local storage for browsers on all machines that will access the WhatsUp Gold server.

What's New in WhatsUp Gold 2022

The following enhancements have been implemented in the latest version of WhatsUp Gold.

Flowmon/LoadMaster Integration. WhatsUp Gold can now successfully discover and identify Flowmon and LoadMaster appliances. Additionally, this version of WhatsUp Gold:

  • Monitors availability and performance of Flowmon appliances using out-of-the-box SNMP active and performance monitors.
  • Presents dedicated dashboard views for performance data and event data collected by Flowmon along with individual Flowmon-specific dashboard reports displaying network and security operations data.

WUG22.0-RN-Flowmon_Dashboard

  • Includes a new Progress Flowmon application profile.
  • Utilizes new Flowmon and LoadMaster-specific roles and subroles.
  • Contains Flowmon and LoadMaster-specific management information base (MIB) files.

WhatsUp Gold Favorites. WhatsUp Gold now gives users the ability to "bookmark" specific areas of the application to provide quick and easy access to the features they use most. Several areas of the application can be saved as favorites including (but not limited to) dashboards, reports, maps, device properties, libraries, and settings.

WUG22.0-Favorites-Library

Improved Support For Virtual Device Monitoring Through Enhanced Protocol Selection. When configuring CPU, Memory, Interface, and Disk utilization, WhatsUp Gold now shows you what protocol is currently being used, displays all protocols are available for use, and recommends selecting an alternate protocol prior to saving your monitor configuration if your selection generates an error or the application informs you the selected protocol may/will not work for the device.

WUG22.0-Protocol Selection

Microsoft Teams Integration. The new Post To MS Teams action generates a custom notification message, or adaptive card, in MS Teams for a specific team previously configured within the application. The resulting MS Teams notification can be configured to include a button or link which when clicked launches WhatsUp Gold displaying the device/monitor which triggered the action.

WUG22.0-Post_To_MS_Teams_Config

Poll Using/Accept Host Names in Discovery. Users can now choose to have WhatsUp Gold poll network devices using their hostnames by selecting the applicable checkbox when adding a new device or editing and existing one. Additionally, devices can also now be discovered using their DNS names if provided when a new scan is initiated.

WUG22.0-Poll_Using_Hostname

Enhanced REST API Credential using OAuth 2.0 Authentication. Enabling OAuth 2.0 authentication lets users to authenticate to any REST API, regardless of grant type required and allow them to be creative when creating applicable monitors.

WUG22.0-OAuth2.0_REST_API_Config

Device State Change Timeline Report. This new device-specific report view presents a timeline of when a device changed from one state to another during a selected time period.

WUG22.0-device_state_change_timeline_report

Additional enhancements in this release include:

  • Improved Dynamic Group SQL Builder.
  • Enhanced Scaling Controls For Custom Layout Map View.
  • Added The Ability To Search Monitors within Device Properties.
  • User Interface Improvements to Actions Library and Action Policy Builder.

Updated and Improved

We’re committed to building the best in class software for network and application monitoring. See a problem or an area in need of improvement? Participate and post your suggestions in the Community. We’re listening.

Feature Area

Item

Description

Monitors

WUG-9271

Updated default Meraki settings to increase timeouts.

Monitors

WUG-7370

Service Monitor missing some headers and save button will sometimes not work.

Network Traffic Analysis

WUG-10036

NTA did not support domain names larger than 50 characters.

Network Traffic Analysis

WUG-10021

Netflow or sflow packets from Juniper SRX devices cause the NTA service to crash.

APM

WUG-9887

APM / EUM monitors using iDrone never appear to run the associated test script.

Network Traffic Analysis

WUG-9265

Endpoint filtering doesn't work for ASNs due to larger BGP ASN values.

Network Traffic Analysis

WUG-9185

Traffic Analysis option from the right click menu doesn't work.

Network Traffic Analysis

WUG-9134

The Traffic Analysis icon in the Interface Traffic Report doesn't work.

Network Traffic Analysis

WUG-9039

An error occurs when adding additional aggregate sources.

Network Traffic Analysis

WUG-8823

Exception error received in NTA dialogs after upgrading to 21.0.2.

Alert Center

WUG-8793

The WhatsUp Health Threshold cannot be edited in Alert Center.

Network Traffic Analysis

WUG-8724

NTA process causes high CPU utilization on WUG server.

Monitors

WUG-8358

Payload filter for Windows event passive monitor not working as expected.

Map

WUG-7150

Wireless clients missing from device map.

User and Group Security

WUG-4361

AD web user doesn't inherit expected rights from WUG security group.

Monitors

WUG-3625

Adding a new passive monitor causes and error.

Licensing

WUG-10536

Central server not correctly defined during upgrade or repair.

Monitors

WUG-10183

Can not edit Passive monitors via group.

Log Management

WUG-10152

Log Management Index Deletion fails when using a newer version of Elasticsearch.

Inventory

WUG-10069

Unable to view Windows details in Inventory reports after applying dated filters.

Inventory

WUG-10066

Column filters for Windows Software Uodate Inventory report not working.

Tools

WUG-9389

SNMP MIB Browser not showing an expected values.

MIBs

WUG-9299

Huawei MIB showing warning in the MIB Tool.

Configuration Management

WUG-8892

Configuration management script failing when SHA1 is disabled.

Monitors

WUG-8785

The IndexID is displayed instead of the DiskID for the SNMP Extended Monitor.

Monitors

WUG-8641

The SSH Active Monitor shows as UP when the criteria has not been reached.

Reports

WUG-8173

Active Monitor Availability report shows the Utilization column.

Monitors

WUG-7755

An error occurs when attempting to add an action to Passive monitors for all devices in a group.

Monitors

WUG-7480

Preconfigured actions are deleted for passive monitors.

Map

WUG-7215

LLDP links in the device map are not being generated.

Services

WUG-7081

The Ipswitch Service Control Manager service fails to start after upgrade to version 21.

Monitors

WUG-6383

Active Monitors on Cisco Nexus 9000 device are going down unexpectedly.

Monitors

WUG-1902

Testing an Active Script Active Monitor returns an unexpected error code when the script returns a 1 (FAILED).

Monitors

WUG-1621

An Error occurs when changing passive monitor settings when selecting a group of devices.

Monitors

WUG-1610

Passive monitor SNMP Traps containing double byte characters fail to appear in the Passive monitor log.

Reports

WUG-1255

The Virtural Monitoring dashboard is missing the "Virtual Machine Disk Utilization" report.

Monitors

WUG-1217

Bulk Changes to assign an action to specific passive monitors assigns the action to all passive monitors on that device.

Monitors

WUG-989

Passive Monitor SNMP Traps containing Japanese charactes show up incorrectly in the Passive monitor log (payload).

Monitors

WUG-10023

Bulk changes to active monitor properties fails with an error.

Roles and Subroles

WUG-9971

Using the "Reset to Default" option does not reset a Role or Subrole to default.

Web Inteface

WUG-8857

Web consoles freezes and becomes unusable.

Log Management

WUG-8659

If the WhatsUp database is not named "WhatsUp" Log Management will fail to alert.

Configuration Management

WUG-8429

Some existing Configuration Management Scheduled Tasks are missing from the web console.

Services

WUG-7306

Errors appear in Windows event viewer for whatsconnected related to the WhatsUp Gold networkviewerdataservice service.

Monitors

WUG-1784

Device Rescan doesn't correctly set down interface active monitors to disabled.

Map

WUG-10005

Some link lines disappear from map after upgrade.

Updated and Improved in v22.0.1

Feature Area

Item

Description

Security

WUG-11404

Mitigated security issue - CVE-2022-29847, CVE-2022-29846, CVE-2022-29845, CVE-2022-29848

Things You Should Know

Important: After upgrading WhatsUp Gold, please restart the WhatsUp Gold server and clear the cache and local storage for browsers on all machines that will access the WhatsUp Gold server.

Important: To monitor a MySQL database, download and install the MySQL .NET Connector on the WhatsUp Gold machine. Please note, the latest version of WhatsUp Gold only supports MySQL .NET Connector version 8.0.21 due to potential compatibility issues. If you are using application monitoring features and/or SQL Query active or performance monitors, you must download and upgrade your connector from version 5.2.5 to 8.0.21. The MySQL .NET Connector can be downloaded here: https://downloads.mysql.com/archives/c-net/.

Important: If Agents were deployed and in use prior to upgrading WhatsUp Gold, they must be redeployed to apply any available fixes or updated functionality. To redeploy agents and fully complete your upgrade of WhatsUp Gold, ensure you are logged in to WhatsUp Gold using an admin account with permissions to deploy WhatsUp Gold Agents. Next, navigate to SETTINGS > WhatsUp Gold Agent > Agent Library from the main menu. Select all existing agents displayed in the library, then click Deploy Agent. This process updates agents in batches of five. If you have a large quantity deployed, this process can take several minutes to complete.

System Requirements

For more information about what is needed to operate WhatsUp Gold, see System Requirements.

MAR

10

2022