"Blocking call canceled"

There are several possible causes for this problem. Try these tests in the order shown:

1. Disconnect from the FTP site if you are currently connected to it. Then turn on passive mode. To do this:
   • Select Tools > Site Manager.
   • Select the site, then click Edit.

     In the Site Options, select Advanced, then select Use passive mode for data connections.

     After you have done this, try reconnecting to the site.

2. If you still receive this error message, set the network timeout for the site to 120 in the interface:
   • Select Tools > Site Manager.
   • Select the site, then click Edit.
   • In the Site Options, select Advanced, then enter 120 or higher for the Network Timeout.
3. If you still receive this error after making the above changes, try the command line FTP (not the WS_FTP Command Line) and see if you can connect and how long it takes. After you know how long it takes to connect, enter this time into the Network Timeout setting on the Advanced dialog of the site options as described above.
4. If you still cannot connect please contact the FTP server administrator for assistance.