When setting the values for maximum or default downloads per file, be aware that browser security settings can influence the download count. For example, if the Internet Explorer security setting Automatic prompting for file downloads is not enabled, when the recipient clicks on the web link to access files, and selects to download a file, Internet Explorer will pop up the following message and it will add 1 to the download count:
'To help protect your security, IE blocked this site from downloading files to your computer. Click here for options.'
For this reason, we recommend that you are generous when setting these values, and that you do not set these values to 1.
The same is true if you have multiple end users downloading a file. If the Internet Explorer security setting Automatic prompting for file downloads is not enabled, the download limit should be set to double the number of users who are intended to download the file.
Also, note that download counts shown in the package detail page and in log files will be affected.