Uninstalling

  1. In the Control Panel, select Add/Remove Programs.
  2. Select Ipswitch WS_FTP Server, then click Change/Remove and follow the onscreen prompts to uninstall.

    The User Configuration Data Exists screen presents options for removing the configuration database:

    • Remove the WS_FTP Server configuration data from the data store
    • Remove the Ipswitch Notification Server configuration from the data store
    • Also, remove the PostgreSQL database server. (Note: You may have other databases on that server.)

If you want to maintain the configuration data in the database, for example when you plan to upgrade or migrate to another database, make sure that these options are not selected.

Uninstalling PostgreSQL

Uninstalling WS_FTP Server 2017 leaves behind registry entries for PostgreSQL. This prevents installing older versions of WS_FTP Server such as in a rollback situation. The Registry values are:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PostgreSQL
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PostgreSQL Global Development Group

Reinstallation of the older version installs the appropriate ODBC and jumps past the install of PostgreSQL and the creation of the local user service account and asks for the PostgreSQL connection information. If you enter the information for port, user, and password it will fail to connect.