Enabling disabled users

On occasion, users may disable their account after failing to login with the correct username and password with a certain number of failed attempts to authenticate. Use the following instructions to enable the user account login.

To enable a disabled user account:

  1. From the top menu, select Host > Users. The Users page opens.
  2. In the list of users, select a user by clicking on the linked Username. The Edit User page opens.
  3. Clear Disable Login.
  4. Click Save.