Log Viewer

This page is used to view log entries that occurred during the specified date range.

Each log entry includes the following information:

Timestamp. This column contains the date and time that the logged event occurred.
Service. This column contains the service that logged the event.
Listener. This column contains the IP address and port of the listener to which the user was connected when the logged event occurred.
Host. This column contains the host to which the user was connected when the logged event occurred.
Session ID. Each time a user connects to the server, he is given a unique identifier, which is logged here. This value is useful for determining which users encountered which logged events and for tracing all of a user's actions during a session.
Client IP. This column contains the IP address and port from which the client connected.
User. This column contains the username of the user who initiated the logged event. For events that are not initiated by the user, this column is blank.
Command. If the logged event was triggered by a command issued by the client, the command is logged here.
Parameters. If the logged event was triggered by a command issued by the client, any parameters passed to the command are logged here.
Type. This column contains the type of event that was logged.
- Information. The event was logged for reporting purposes only and does not necessarily represent an error.
- Success. The logged event completed successfully.
- User Error. The logged event constitutes an error on the user's part. This type of event is logged when a user specifies an invalid command, path, or file name, or when a user attempts to access a resource for which he does not have permissions.
- Operating System Error. The logged event constitutes a Windows error. This type of event is logged when the server encounters a sharing or locked file violation, when an upload is attempted and disk space is less than 1 MB, or when errors occur opening a file that exists. A specific error number may be logged in Error.
- Network Error. The logged event constitutes an error with the network connection. A specific error number may be logged in Error.
- Protocol Error. The logged event constitutes a protocol error. A specific error number may be also logged in Error.
Error. If the logged event returns a specific error number, it is logged here. Specific error numbers are only returned by operating system errors, network errors and protocol errors.
Severity. An event's severity is logged as described in the following table. Severity is also indicated by color-coding each log entry. You can customize the colors used to indicate severity at the bottom of the page.
- Normal. The log entry describes an event that completed successfully with the anticipated results.
- Informational. The log entry provides additional information about an event.
- Warning. The log entry describes an event that may indicate a possible problem in the future.
- Error. The log entry describes an error. This can be an error with the server, such as a crash, or with an operation attempted by the user, such as an attempt to download a file the user does not have permission to download.
Description. This column contains the text description of the event. If the logged event is a transfer, the full physical path of the file, the size of the file, and the amount of time taken to transfer the file are appended to the description.
Server ID. This column contains the unique identifier for the server that logged the event. This column is hidden by default, but you can select to view it in the Log Viewer Options on the Log Viewer page.

Log Viewer Legend

The Log Viewer Legend explains the meaning of each color coded row. The colors displayed below are the default colors used by WS_FTP Server. If you have customized the color coding, the colors you see may vary.

Value	Color Code	Description
Normal	No Color	The log entry describes an event that completed successfully with the anticipated results.
Informational	Green	The log entry provides additional information about an event.
Warning	Yellow	The log entry describes an event that may indicate a possible problem in the future.
Error	Red	The log entry describes an error. This can be an error with the server, such as a crash, or with an operation attempted by the user, such as an attempt to download a file the user does not have permission to download.
Transfer	Blue	The log entry represents an upload or download.

Tip: You can customize the colors used in the color coding by clicking on a color swatch and selecting a new color.