Viewing the log

When you select a date range on the Log Viewer page and click View Logs, the Log Viewer opens.

The Log Viewer color codes log entries based on severity. Transfers are also color coded. By default, the log viewer color codes log entries using the following scheme:

Tip: You can customize the color coding by clicking on the color swatches in the Log Viewer Legend section at the bottom of the Log Viewer Details page.

To view the log:

  1. Select the beginning and end dates and times for the log entries you want to view
  2. Click View Logs. The Log Viewer page opens in a new browser window.

You can customize the log viewer using the Log Viewer Options settings at the bottom of this page.

You can also filter the log to show only entries that match certain criteria.

When you use multiple filters, the log viewer shows all entries that match all of the filter criteria (a boolean AND operation). If, however, you apply a filter multiple times (multiple user filters, for example), then the log viewer shows all entries that match all of the other filters (a boolean AND operation) and at least one of the filters that is used more than once (a boolean OR operation for the field for which multiple filters are used).

To filter the log:

  1. Click Add filter. A new filter row is added to the page.
  2. In the option list, select the column that you want to filter by.
  3. In the text field, enter the exact value that you want to match. Partial or inexact search criteria CANNOT be used.
  4. Repeat steps 1-3 to add as many filters as needed.
  5. Click View Logs. The Log Viewer page opens in a new browser window with the logs filtered to match your criteria.

Note: Host administrators are limited to viewing log entries that pertain to their host, while system administrators can view all log entries.