Installing Central and Remote Sites

Installation overview

Ipswitch WhatsUp Gold Distributed and MSP Edition includes:

• WhatsUp Gold Central Site component installed on a network computer to collect data from and monitor all of the Remote Sites.
• WhatsUp Gold Remote Site component installed on a network computer at each remote location. Each remote site computer monitors the remote site network and reports the network status back to the Central Site.
• Ipswitch Dashboard Screen Manager application is automatically installed with the WhatsUp Gold Central Site. After the Central and Remote Sites are set up, you can configure this application to display a series of selected WhatsUp Gold web pages. The Dashboard is ideal for multiple-monitor display, increasing visibility of multiple Remote Sites. For more information, see Step 5: Using the Ipswitch Dashboard Screen Manager application.

There are two installation programs for the Distributed and MSP Edition, one for the WhatsUp Gold Central Site and a second for the WhatsUp Gold Remote Site.

Following are the overview steps required to install the Distributed and MSP Edition:

1. Install the Central Site application. For more information, see Step 1: Installing the WhatsUp Gold Central Site.
   • Select whether to enable the WhatsUp Web server and select the Web server port. We recommend that you enable at this time.
   • Enter a User Name and Password that the Remote Sites will use when connecting to the Central Site.
   • Configure the TCP port that the Remote Sites will use to connect to the Central Site.

     

2. Make sure the firewall ports are specified and open for the inbound connections (from the Remote Sites on Port 9394 TCP). For more information see, Step 2: Configuring the firewall for Central and Remote Site connections.

   

3. Install the Remote Site application at the remote locations. For more information, see Step 3: Installing the WhatsUp Gold Remote Site.
   • Select whether to enable the WhatsUp Web server and select the Web server port.
   • Set up the Central Site IP Address and TCP Port that the Remote Site(s) will use to connect to the Central Site.
   • Set the User Name and Password that the Remote Site(s) will use to gain access to the Central Site.
   • Set up the Display Name for the Remote Site.
   • (Recommended) Enter the HTTP address that the Central Site will use to access this Remote Site's Web interface.
   • Run the network discovery to identify devices on the network and set up active and passive monitors.

     

4. Create Workspace Reports on the Central Site installation for each of the Remote Sites. For more information see, Step 4: Using Reports for WhatsUp Gold Distributed and MSP Edition.
5. (Optional) Set up the Dashboard application on the Central Site. For more information, see Step 5: Using the Ipswitch Dashboard Screen Manager application.

After the above steps are complete, the application is ready to monitor, and be further customized and expanded as required. Data will be communicated from the Remote Sites to the Central Site. The network data is rolled-up in the workspace reports and full reports that you set up. For more information, see Step 4: Using Reports for WhatsUp Gold Distributed and MSP Edition. If you enabled access to the Remote Sites, you can drill-down from the Central Site reports to detailed historical data on the related Remote Site.