Example: Email Monitor

This example creates an Email Monitor that checks to see if an account on Google's Gmail service is working properly. To test and use the Email Monitor created in this example properly, you need a working Gmail account configured to allow POP3 and SMTP access.

To create an Email Monitor for a Gmail account:

1. Open the Active Monitor Library.
   • From the web interface, click GO. The GO menu appears.
   • If the WhatsUp section is not visible, click WhatsUp. The WhatsUp section of the GO menu appears.
   • Select Configure > Active Monitor Library. The Active Monitor Library appears.
2. Click New. The Select Active Monitor Type dialog appears.
3. Select the Email Monitor, then click OK. The Add Email Monitor dialog appears.

   

4. Enter or select the appropriate information in the dialog fields:
   1. Enter Gmail Status in Name.
   2. In Description, enter Checks Gmail status.

      In the Outgoing mail section of the dialog:

   3. Enter smtp.gmail.com in SMTP server.
   4. Enter 587 for the Port.
   5. If you have a Gmail account, enter it in Mail to, in the following format: youraccount@gmail.com. If you do not have a Gmail account, create one on the Gmail site.
   6. Enter the same Gmail account in Mail from.

      In the Incoming mail section of the dialog:

   7. Enter pop.gmail.com in Mail server.
   8. Choose POP3 from the Account type list.
   9. Enter 995 for the Port.
   10. Again, enter your Gmail account in Username.
   11. Enter the password for your Gmail account in Password.
5. Click Advanced. The Advance Monitor Properties dialog appears.
6. Enter or select the appropriate information in the dialog fields:

   In the Outgoing server advanced properties section of the dialog:

   1. Select SMTP server requires authentication.
   2. Enter your Gmail account in Username.
   3. Enter the password for your Gmail account in Password.
   4. Select Use an encrypted connection (SSL/TLS).
   5. Use the default Timeout of 5 seconds.

      In the Incoming server advanced properties section of the dialog:

   6. Select Use an encrypted connection (SSL/TLS).
   7. Ensure that Use STARTTLS command is not selected.
   8. Use the default Timeout of 5 seconds.
   9. Click OK to save changes and return to the Add Email Monitor dialog.
   10. Click OK on the Add Email Monitor dialog to add the Gmail Monitor to the Active Monitor Library.
7. Test the Gmail Status monitor.
   1. From the WhatsUp Gold console, go to Configure > Active Monitor Library. The Active Monitor Library dialog appears.
   2. Select the Gmail Status monitor, then click Test.

      

      The Test dialog will list the test as either SUCCESS or FAILED.

You can log in to the Gmail account used for the Gmail Status monitor and actually see the email sent by WhatsUp Gold via the Email Monitor.