Stopping or restarting the collector

You can restart the NetFlow Collector Service through NetFlow Monitor, WhatsUp Gold, and Windows.

To stop or restart the NetFlow Collector Service through NetFlow Monitor:

1. From any workspace view or report in the web interface, select GO. The GO menu appears.
2. Click the NetFlow Monitor icon. The NetFlow Monitor Home page appears.
3. Click the NetFlow Service icon in the bottom right corner of the page. The NetFlow Service dialog appears.
4. Click Stop or Restart. A progress dialog appears as the NetFlow Data Collector Service stops. After the action is completed, the NetFlow Service dialog appears.
5. Click OK.

To restart the NetFlow Collector Service through WhatsUp Gold:

From the main menu of the WhatsUp Gold console, select Tools > Service > Restart NetFlow collector. The service restarts.

To stop or restart the NetFlow Collector Service through Windows:

1. Open the Windows Control Panel.
2. Select Administrative Tools > Services. The Services window appears.
3. Select Ipswitch NetFlow Collector, then click Stop. The service stops.
4. To restart the service, select Ipswitch NetFlow Collector again, then click Start. The service starts.