The Tools menu

Use this menu to discover devices, access a desktop remotely, view running actions, perform database utilities, import trap definitions, and to acknowledge devices.

Discover Devices. Select this command to perform a device discovery scan using the New Device Discovery Wizard.
VoIP Configuration Utility. Select this command to run the WhatsUp Gold VoIP Configuration Utility. This command is only available if you have an active VoIP Monitor license.
WhatsConnected. Select this command to open WhatsConnected. This command is only available if you have an active WhatsConnected license.
Remote Desktop. Select this command to connect to a remote desktop.
Running Actions. Select this command to view any actions that are currently running.
Tip: You can use the Running Actions dialog to cancel running actions.
Database Utilities. Use the submenu that appears to select a Database Utilities command.
- Back Up WhatsUp SQL Database. Select this command to make a copy of your WhatsUp Gold SQL database.
- Restore WhatsUp SQL Database. Select this command to restore your WhatsUp Gold SQL database with a previous version.
- Back Up NetFlow SQL Database. Select this command to make a copy of your NetFlow SQL database.
- Restore NetFlow SQL Database. Select this command to restore your NetFlow SQL database with a previous version.
Services. Use the submenu that appears to select a Services command.
- Restart the polling engine. Select this command to restart the WhatsUp Gold polling engine.
- Restart the web server. Select this command to restart the WhatsUp Gold web server.
- Restart the NetFlow collector. Select this command to restart the WhatsUp Gold NetFlow Collector Service.
  Note: This option is only available if you have an activated copy of the WhatsUp Gold NetFlow Monitor.
Import Trap Definitions. Select this command to import trap definitions to the Passive Monitor Library using the Trap Definition Import tool.
Acknowledge. Select this command to acknowledge device state changes.