Installing WhatsUp Gold using Microsoft® SQL Server® 2005 Express Edition

To install WhatsUp Gold using the default Microsoft® SQL Server® 2005 Express Edition instance:

  1. Log in directly to Microsoft Windows using the Administrator account (if you do not have an account called Administrator, use an account that has full administrative privileges to the computer).

    Caution: We do not recommend using Terminal Services or Remote Desktop to install WhatsUp Gold.

    Note: When installing on Windows Vista, additional steps are necessary for the Task Tray application to work properly. For more information, see Task Tray Application fails on Windows Vista or User Guide.

  2. Start the installation program:
    • If you downloaded an electronic version of WhatsUp Gold, double-click on the downloaded file.
    • If you purchased a WhatsUp Gold CD-ROM, insert the CD-ROM into the appropriate drive. If it does not run automatically, click Start, select Run, then enter the CD path followed by AutoRun.exe (for example, D:\AutoRun.exe).
  3. Read the Welcome screen.

    Click a button next to an additional resource to view that resource.

    Click Next. The License Agreement dialog appears.

  4. Read the license agreement. If you accept the terms of the license agreement, select I accept the terms of the license agreement.
    • To print a copy of the license agreement, click Print. The license agreement is sent to the default printer.
    • If you do not accept the terms of the license agreement, click Cancel to exit the installation program.

    Click Next to continue.

  5. Select the install directories for Microsoft® SQL Server® 2005 Express Edition. The application and data files are installed in default directories. To change the locations, click Browse to find and select a different directory for the application files or the data files.

    Important: Make sure that you have a large capacity drive selected for data storage. The data files for WhatsUp Gold can reach a maximum size of 22 GB.

    Important: During the initial installation, databases are created for WhatsUp Gold NetFlow Monitor. These initial databases are limited in size, but are increased the first time the NetFlow Monitor collector initializes. If at least 16 GB of disk space are available when the collector initializes, the maximum size of the NetFlow Monitor databases is increased to 4 GB each (16 GB total including transaction logs). If less than 16 GB is available, the maximum size of the NetFlow Monitor databases is limited proportionately to the amount of free disk space. If your license includes WhatsUp Gold NetFlow Monitor, we strongly recommend that you verify that you have at least 16 GB of free disk space before installing.

  6. Click Next. The Choose Destination Location dialog appears.
  7. Select the installation directory for the WhatsUp Gold application files.

    The default path is C:\Program Files\Ipswitch\WhatsUp. We recommend that you use the default path.

    Tip: You can install WhatsUp Gold to a different location. To select a different location, click Change.

    After you select the installation directory, click Next.

    Note: If the installation program detects data from a previous installation of WhatsUp Gold, the Back up Web and Report Files dialog appears. We recommend that you select Back up the existing Web and report files, then click Next.

    The Enable Web Server dialog appears.

  8. Determine if you want to enable the WhatsUp web server.
    • To enable the WhatsUp web server, select Yes and enter a port. The default port is 80.

      Note: You must select a port that is not already in use. If the port you enter is in use, you must enter a different port or stop the service using the entered port before you can continue installing WhatsUp Gold. If you choose to stop the service running on the port you want to use, you must disable it permanently. If you only disable it temporarily, a port conflict will occur the next time the disabled service is started.

    • To use Microsoft Internet Information Services, select No, then see Configuring the web server.

    After making a selection, click Next.

    Note: If the firewall is enabled when WhatsUp Gold is installed, the port you specify is opened in the Windows Firewall. This allows other computers on the network to log on to the WhatsUp Gold Web interface.

  9. Click Install to install WhatsUp Gold. The setup program installs and configures WhatsUp Gold.
  10. When the installation completes, the InstallShield Wizard Complete dialog appears.

    To see the release notes after the installation program closes, select View WhatsUp Gold release notes and documentation.

    Click Finish. The setup program closes.