Creating an Email Action

To create an Email Action:

1. Go to the Action Library:
   • From the web interface, click GO. The GO menu appears.
   • If the WhatsUp section is not visible, click WhatsUp. The WhatsUp section of the GO menu appears.
   • Select Configure > Action Library. The Action Library appears.

     - or -

   • From the main menu bar of the console, select Configure > Action Library. The Action Library appears.
2. In the Action Library, do one of the following:
   • Click New, then select Email Action.

     - or -

   • Select an existing Email Action, then click Edit.

     The action properties page appears.

3. Enter the email destination information.
   • Name. Enter a unique name for this action.
   • Description. Enter a short description of the action. This is displayed in the Action Library along with the entry in Name.
   • SMTP Mail Server. Enter the IP address or Host (DNS) name of your email server (SMTP mail host).
   • Port. Enter the port number that the SMTP server is installed on.
   • Timeout. Enter the amount of time (in seconds) to wait for user authentication on the SMTP server. The authentication fails if this time limit is exceeded.
   • Mail To. Enter the email addresses you want to send the alert to. Email addresses must be fully qualified. You can enter two addresses, separated by commas (but no spaces). The address should not contain brackets, braces, quotes, or parentheses.
   • SMTP server requires authentication. Check this option if your SMTP server uses authentication. This enables the Username and Password fields.

     The Email action supports three authentication types:

     • CRAM-MD5
     • login
     • plain

     The authentication type is not configurable. It is negotiated with the SMTP server automatically.

   • Username. Enter the username to be used with SMTP authentication.
   • Password. Enter the password of the username to be used with authentication.
   • Use an encrypted connection (SSL/TLS). Check this option if your SMTP server requires the data to be encrypted over a TLS connection (formerly known as SSL).
4. Click Mail Content. Enter the content of the email alert.
   • From. Enter the email address that will appear in the From field of the email that is sent by the Email action.
   • Subject. Enter a text message or edit the default message. You can use percent variable codes to display specific information in the subject.
   • Message body. Enter a text message or edit the default message. You can use percent variable codes to display specific information in the message body.
5. Click OK to save this action. The action now appears in the Action Library.
6. Assign the action to a device or a monitor. For more information, see Assigning an action to a device or Assigning an action to a monitor.