Add Email Monitor

How to get here

Use this dialog to configure an Email Active Monitor. This monitor checks a mail server by first sending the server an email via SMTP. The monitor then attempts to delete previously sent emails using either POP3 or IMAP. If no emails from the monitor are present in the inbox to delete, the mail server is considered down.

The email active monitor supports encryption with SSL/TLS and SMTP Authentication which ensures that the monitor sends emails to a secure email account.

Important: You must use a separate email account for every Email Active Monitor that you create. Failure to do so will result in false negatives. For example, if you want to check both IMAP and POP3 on the same server, and create two instances of the Email Monitor, one configured with POP3 and one with IMAP, you must use two separate email accounts. Otherwise, one monitor will delete all emails previously sent from both instances of the monitor and will wrongly report the mail server as down.

Enter or select the appropriate information in the following fields.

• Name. Enter a title for the Email Monitor.
• Description. Enter a short description for the monitor (optional).

Outgoing mail

• SMTP server. Enter the address of the server on which SMTP is running. Use the default, %Device.Address, to use the device IP address on which the monitor is attached.
• Port. Enter the port on which the SMTP service is listening. The standard SMTP port is 25.
• Mail to. Enter the address to which the Email Monitor will send email.
• Mail from. Enter the address to be listed as "From" in the email sent by the Email Monitor.

Incoming mail

• Server. Enter the address of the server on which the POP3 or IMAP service is running.
• Account type. Select the protocol (POP3 or IMAP) you want the monitor to use to check for correct email delivery.
• Username. Enter the username of the account in which the monitor will use to log in.
• Password. Enter the password for the account in which the monitor will use to log in.

Click OK to save changes.

Note: You can configure additional options, including authentication and encryption options, in the Advanced Email Active Monitor Properties dialog. To access this dialog, click Advanced.