Using the Traceroute tool

This tool sends out echo requests to a specific device, then traces the path it takes to get to that IP address or host name. This is useful in finding out where on your network an interruption occurs.

Tool results

The results of this request appear in the bottom of the page after the tool has run:

• Result. Success or Failure. This is the general result of each hop in the Trace Route process.
• Ping 1/2/3. The tool sends out three ping requests to each hop in the route to the device. These columns show the round trip time for each of the requests.
• Address. The IP address of each device encountered on the path.
• Host name. The host name of each device encountered on the path.

To use the Traceroute Tool:

1. Enter or select the appropriate information in the following fields.
   • Address/Host name. Enter the host name or IP address of the device you want to trace the route to.

     Note: The Trace Route tool supports IPv6 addresses.

   • Timeout. Enter the amount of time (in milliseconds) for the tool to wait on a response from the device. The Trace Route fails if this time limit is exceeded.
   • Max hops. Enter the maximum number of hops you want to limit the route to. It is generally felt that 32 hops should be enough to find any device on the internet.
2. Click Traceroute to run the test.