Assigning passive monitors

There are two steps in assigning a passive monitor to a device. The first is to configure the active monitor in the Passive Monitor Library, and the second is to add that Monitor to a device.

To configure (add/edit) a passive monitor manually:

1. Open the Passive Monitor Library.
   • From the web interface, click GO. The GO menu appears.
   • If the WhatsUp section is not visible, click WhatsUp. The WhatsUp section of the GO menu appears.
   • Select Configure > Passive Monitor Library.
2. Click New to configure a new Passive Monitor. The configuration dialog for the selected monitor type appears.

   - or -

   Select a monitor from the list, then click Edit to make changes to an existing configuration. The Edit dialog for the selected monitor appears.

3. After you make the necessary changes, click OK to add the monitor to the list or to save the changes you made to a monitor already on the list.

To assign a passive monitor to a device:

Note: If you are assigning a Windows Event Log passive monitor type to a device, make sure that the device has credentials assigned before creating a passive monitor for it. For more information, see Using Credentials.
If want to use multiple Windows Event Log passive monitors, you must assign a unique Windows Event Log passive monitor for each device.

Note: The upgrade process to WhatsUp Gold v12 from previous versions, automatically migrates Windows Event Log passive monitor credentials into the Credentials Library. If you experience upgrade problems with Windows Event Log passive monitors, look in the credentials library for the Windows (WMI) credentials that will work for the device. If the device credentials do not exist, create new credentials for the device. For more information, see Using Credentials.

1. Right-click the device to which you want to assign a passive monitor, then click Properties. The Device Properties dialog appears.
2. Click Passive Monitors. The Device Properties Passive Monitor dialog appears.
3. Click Add. The Passive Monitor Properties dialog appears.

   

4. Select the passive monitor type and passive monitor you want to assign, then click Next. The Setup Actions for Passive Monitors dialog appears.
5. Click Add to setup a new action for the passive monitor. The Select or Create Action dialog appears. Click:

   Select an action from the Action Library

   - or -

   Create a new action

   Follow the remaining Wizard dialog screens for the selection you made.

6. Click Finish to add the passive monitor to the device.

Related Topics About Passive Monitors Configuring Passive Monitor Listeners