Configuring Recurring Reports

To create a new Recurring Report:

Important: Recurring reports for workspace reports that include Split Second Graphs display a user rights error. Currently, Split Second Graphs are not supported in recurring reports.

Note: Recurring reports are sent in a fixed format that cannot be modified. They may not appear as expected, depending on your email client and your email preferences. If this is the case, you can send the reports as attachments.

Note: Recurring reports of workspace reports can only be sent as attachments.

  1. From the WhatsUp Gold console, select Configure > Recurring Reports.
  2. On the Recurring Reports dialog, click New to create a new report.
  3. On the General dialog, enter a title for the report in the Report name box.
  4. Enter the full URL path to the report.

    You can find this path by selecting a report in the web interface. The URL shown in the address bar is the URL you need to enter in the URL box. You can use "localhost" - or - the configured IP address for the WhatsUp computer in the report URL.

  5. Click Next.
  6. On the Schedule dialog, select the date and time on which to send the report.
  7. Click Next.
  8. On the E-mail dialog, enter the Email (SMTP) information for the Email address to which you are sending the report.
    • E-mail address. Enter an email address for where you would like the report sent.
    • Outgoing mail (SMTP) server. Enter the SMTP server for your network.
    • Port. Enter the port number for the mail server.
    • From. Enter an email address for whom is sending the report. The default address is from WhatsUp Gold.
    • Subject. Enter a subject for the report email.
    • Send reports as attachments. Select this option to have reports sent as attachments, rather than inline text within the original email. Workspace reports can only be sent as attachments.
  9. Click Finish to add the report.

To edit an existing Recurring Report:

  1. From the From the WhatsUp Gold console, select Configure > Recurring Reports.
  2. On the Recurring Reports dialog, select an existing Recurring Report and click Edit.
  3. Follow through the Recurring Report dialogs as you would for creating a new Recurring Report.