Installation overview

Installing Ipswitch WhatsUp Gold v12.3 or WhatsUp Gold Premium Edition is straightforward, though the Release Notes are required reading due to possible Service Pack and database issues.

The path you take to a successful installation may differ, depending on the following:

First-time install

If you are installing Ipswitch WhatsUp Gold v12.3 or WhatsUp Gold Premium Edition for the first time, the installation program does the following with no actions required of you.

Read the System requirements, then follow the steps in Installing or upgrading.

Upgrade Notes

If you are upgrading from a previous version of WhatsUp Gold, the installation program detects an existing WhatsUp database and configures the new version to use that database, provided the following conditions are met:

If these conditions are not met, the installation program will notify you and direct you to perform a manual upgrade of the database.

Read the System requirements, then follow the steps in Installing or upgrading. If necessary, configure the database manually. For more information, see Upgrading the database schema.

If you have an alternative database setup, after completing the WhatsUp Gold installation, you'll need to upgrade the WhatsUp database. For more information, see Using an alternative database setup.

Custom Database

Though we recommend that you use the default database (SQL Server 2005 Express), if you need to either use another database, or you need to run the database on another computer, you can set it up manually after the WhatsUp Gold or WhatsUp Gold Premium Edition installation has completed. For more information, see Using an alternative database setup.