About the Task Tray and Desktop Actions icons

WhatsUp Gold installs two task bar icons on your computer.

WhatsUp Gold Icons

During normal operation, the WhatsUp Gold icon displays the worst state of all devices on your map. In addition, you can enable tooltips to have the icon display any state change that occurs on the system. To do this, right-click on the icon and select or clear Enable Tooltips.

WhatsUp Gold task tray icons

When the WhatsUp Gold polling engine is not running (the service is stopped) this icon appears:

If this is the case, you need to restart the Ipswitch WhatsUp Gold Engine service. If the polling engine is not running, then WhatsUp Gold is not connected to the database, and nothing in the application will function properly.