User Impersonation by System Administrators

IMail System Administrators have the capability to access any users within their IMail Server without having to know the users password. Impersonation gives System Administrators access to a users web client mailbox to check, verify or assist with issues that may arise.

The System Administrator once logged in can do the following:

Important: System Administrator impersonation will not allow sending mail, as authentication will prevent the mail to process. Impersonation will also not allow access to the users web calendar.

Using the IMail Web Client Login Page for Impersonation

Note: For security, it is recommended to not check any Remember check boxes.



password: System Administrator password

Note: localhost login does not require full domain name when accessing primary domain users.