If you used public contacts in a previous version of Ipswitch Web Messaging, the public contacts are created in the Public Contacts folder. Ipswitch Web Messaging public contacts are read from the data in the config_CommonAddrBook.cgi file. This data displays in the read only mode.
WorkgroupShare if available on your IMail server can also display Public Contact folders. Public Contact folders will be read only, unless administrative rights have been specifically set for your user name.
Note. Public contacts from a previous version of Ipswitch Web Messaging are read only. Users with system administrator rights can update the config_CommonAddrBook.cgi file located in the top level directory or the Web directory of each mail domain on IMail Server.