Additional Resources

The following is a list of resources that you can use to get help with your IMail Server:

IMail Administration Server Help

• Help is always available by clicking Help in all Ipswitch products. It provides information about IMail configuration, advanced configuration, services options, mailing lists, and more.

  This online help is also available online at:

  http://docs.ipswitch.com/_Messaging/IMailServer/v11.01/Help/Admin/index.htm

Release Notes

• The release notes, located in the Start > Programs > Ipswitch IMail Server > Documentation folder, provide an overview of changes, known issues, and bug fixes for the current release. The notes also contain instructions for upgrading IMail Server and configuring external databases.

  These release notes are also available at:

  http://docs.ipswitch.com/_Messaging/IMailServer/v11.01/ReleaseNotes/index.htm

DomainKeys / DKIM Getting Started Guide

• The DomainKeys / DKIM Getting Started Guide was created to assist IMail Administrators with initializing and setting up DomainKeys / DKIM selectors.

  http://docs.ipswitch.com/_Messaging/IMailServer/v11.01/PDF/DomainKeysGSG.pdf

Mobile Device setup to use Microsoft Exchange ActiveSync®

• Microsoft Exchange ActiveSync® can be activated with the purchase of a user license.
• The Mobile Client Getting Started Guide is available to assist customers to configure their mobile devices to use Microsoft Exchange ActiveSync®.

  This document will help configure the following mobile devices:

  • Windows Mobile® 5
  • Windows Mobile® 6
  • Windows Mobile® 6.1
  • iPhone™ and iPod Touch™ with Software OS Version 2.2.1 and later

  http://docs.ipswitch.com/_Messaging/IMailServer/v11/Mobile/MobileSync.pdf

Microsoft Internet Information Services (IIS) Help

• Use the IIS help for additional information about IIS setup and configuration.

Archiving Getting Started Guide (Archiving products available separately)

• The Archiving Getting Started Guide will help IMail Administrators in deciding which Archiving option is best for them, and then also to install and setup. http://docs.ipswitch.com/_Messaging/Archiving/GettingStarted/Archiving.pdf

• IMail Server Getting Started Guide. Provides instructions for planning, installing, and testing your IMail Server software.
  • http://docs.ipswitch.com/_Messaging/IMailServer/v11.01/GettingStarted/index.htm
  • http://docs.ipswitch.com/_Messaging/IMailServer/v11.01/PDF/GettingStarted.pdf

    -OR-

  • Start > All Programs > Ipswitch IMail Server > Documentation > IMail Getting Started Guide.

IMail Support Center

The IMail Support Center provides a number of resources including the following:

User Guides

• Domain Name System (DNS) help
• Access to product updates, utilities, Knowledge Base (KB) articles, and other IMail resources.
• Technical support information, such as e-mail support forms, service agreements, and licensing information.
• IMail user forum, which gives you an opportunity to interact with other IMail and customers to share tips and tricks.

You can access the IMail Support Center at http://www.imailserver.com/support/.

Visit Our Web Site

For more information about Ipswitch products and services, visit the Ipswitch web site at http://www.imailserver.com for IMail products and http://www.ipswitch.com for all Ipswitch products.

Sales

IMail Sales - (706) 312-3540

Fax - (706) 312-0899

Technical Support

IMail Support - (706) 312-3550

Main Support - (706) 312-3500

Monday	9:00 am - 6:00 pm EST
Tuesday	9:00 am - 6:00 pm EST
Wednesday	10:30 am - 6:00 pm EST
Thursday	9:00 am - 6:00 pm EST
Friday	9:00 am - 6:00 pm EST

Be sure to have your Sales Agreement available before calling.