Checking the Registry (regcheck.exe)

Regcheck.exe is run automatically during a repair or upgrade, and can also be run from the command line. Regcheck troubleshoots registry conflicts during upgrades and repairs.

Basic Command Syntax

regcheck

What do the RegCheck messages mean?

Message

Example

Translation

Missing primary domain %Official Host Name%

Missing primary domain imail.ipswitch.com

The hostname defined in the 'HostName' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global does not match a key in HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains.

Primary Host %Official Host Name% address is %IP Address %

Primary Host imail.ipswitch.com address is 192.168.1.1

This tells you the Primary Domain defined by the 'HostName' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global and its IP defined by the 'Address' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%OfficialHostName%.

Could not find address for primary host %Official Host Name%

 Could not find address for primary host imail.ipswitch.com

The 'Address' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%OfficialHostName% does not exist.

Could not find Global HostName, host key check failed

Could not find Global HostName, host key check failed

The 'HostName' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global does not exist.

Could not find IMail Global key, host key check failed

Could not find IMail Global key, host key check failed

The Global key under the HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail does not exist.

Could not find IMail Domains key, domain registry check failed

Could not find IMail Domains key, domain registry check failed

The Domains key under the HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail does not exist.

Dup Official %Official Host Name% Official %IP Address% and %IP Address%

Dup Official imail.ipswitch.com Official 192.168.1.1 and 192.168.1.2

There are multiple Address keys under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains that contain the same 'Official' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%IP Address%.

Domain / official mismatch: official - %Official Host Name% Address - %IP Address%

Domain / official mismatch: official – imail.ipswitch.com Address – 192.168.1.1

The 'Address' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%OfficialHostName% is %IP Address%, but other Address keys under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains contain the same 'Official' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%IP Address%.

Domain / official mismatch: missing address key in domain %Official Host Name%

Domain / official mismatch: missing address key in domain imail.ipswitch.com

The 'Address' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%Official Host Name% does not exist.

 

 Address %IP Address% Official key %Official Host Name% domain does not exist

Address 192.168.1.3 Official key mail3.ipswitch.com domain does not exist

HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%IP Address% contains an 'Official' value of %Official Host Name% that does not contain a key under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains.

Dup Address %IP Address% Domain %Official Host Name% and %Official Host Name%

Dup Address 192.168.1.1 Domain imail.ipswitch.com and mail2.ipswitch.com

The Address value for HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%Official Host Name% and HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%Official Host Name% are the same.

Dup TopDir Domain %Official Host Name% and domain %Official Host Name%

Dup TopDir Domain imail.ipswitch.com and domain mail2.ipswitch.com

The 'TopDir' value for HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%Official Host Name% and HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%Official Host Name% are the same.

Domain entry %Official Host Name% has no IP entry

Domain entry mail4.ipswitch.com has no IP entry

The 'Address' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%Official Host Name% references an address that does not contain a key under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains.

Domain IP / system IP mismatch - %Official Host Name% Address - %IP Address%

Domain IP / system IP mismatch - mail4.ipswitch.com Address- 10.10.10.1

The 'Address' value under HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\%Official Host Name% references an address that is not bound to the NIC.

System IP found - %IP Address%

System IP found - 192.168.1.4

The IP that is bound to the NIC.