Error Codes in the SMTP Log

The table below contains possible error codes that will be used to identify failures in the IMail Anti-virus scanning process. These error codes appear in log lines contained in the IMail SMTP Log.

Error Codes

1

Failed to connect to IMail Anti-virus server.

2

A problem was encountered reading the file to be scanned.

3

The scan was aborted abnormally.

4

Function was called with an abnormal parameter.

5

Error occurred when attempting to receive repaired file

6

Memory allocation occurred.

7

Server could not access the file to be scanned.

Note: This error usually occurs for local scans when file permissions are set incorrectly or when the file is not in the path specified in the LocalFileScanDir parameter on the server.

9

The attempted repair failed. The message will be treated as an infected file.

15

You do not have a valid license for IMail Anti-virus. Scanning will abort.

Example Log Lines with Error Codes

08:23 10:39 SMTP-(00000164) Failed to initialize Virus Scanner, code=1

08:23 16:28 SMTP-(0000012E) Error From Virus Scanner, code=1