Minimizing False Positives

What is a False Positive?

As with any spam product, there is a chance that IMail Server may identify non-spam messages as spam. Such mistakes are called false positives.  False positives can occur in both connection and content filtering. Example

Why Do False Positives Occur?

False positives resulting from content filtering may include newsletters and other various types of e-mail that people subscribe to. Many of these get caught by the content filters because they may contain ads that look like spam.

How to Prevent False Positives

The following methods are effective in minimizing false positives: