Initial IMail Administration Server Login
Restart Your System
After successful installation, some installations will prompt for you to restart your system. This is usually caused by the installation not setting up a file properly. A Dynamic Link Library (DLL) is most likely to cause this problem. To ensure that your IMail Server runs properly, restart as soon as possible.
IMail Console IMail Administration Server Login
The IMail Console Administration accessible only remotely or logged into local machine can be accessed as follows:
- From the menu, select > > . The IMail Console Administration main page should appear.
Web IMail Administration Server Login
Two options to log in to the Web Administration are as follows:
- From the menu, select > > . The IMail Web Administration home page should appear.
- Open your web browser and enter "
http://localhost/IAdmin". Localhost will bypass the login screen and take you directly to the IMail Web Administration home page.
Adding Administrators and Users to Your System
After successful login to the IMail Server, if you did not create a System Administrator during installation, you will need to create one now along with some test users.
- Click from the IMail Server home page. The page opens and displays users for the primary domain.
- Click , and the page will appear.
- Enter a unique user ID (user name) for the e-mail account. User IDs are limited in length to 1 to 30 characters and must be created from alphanumeric characters. The User ID cannot include spaces and must be a unique name within the domain you are adding the user to.
- Enter the user’s First Name and Last Name.
Updating the Full Name within the Web Client will create a Display Name within the users
"preferences.config" file, and will not update the Web or Console Administration Full Name. Once a Display Name has been created in the
"preferences.config" file, updates from the Web or Console Administration will no longer update the Web Client Full Name. See User Impersonation for updating a user's Web Client Full Name.
- Enter a new password. Passwords are limited in length to 3 to 30 alphanumeric characters and cannot include asterisks.
- Enter the user password a second time to confirm the password.
- Enter an e-mail address that you want to have IMail Server automatically use as your Reply To mail address. You can leave this text box empty to let recipients of this user’s messages reply to the User ID you entered. You can also enter an e-mail address that omits the domain name, if you are sure the rest of the address is a fully qualified domain name. For example, if the complete e-mail address is Stephanie@mail.ipswitch.com, you can enter Stephanie@ipswitch.com.
- Enter an e-mail address that you want to have IMail Server automatically forward a user's mail to.
To forward messages to another mailbox besides INBOX by entering the forwarding address as
To forward e-mail to another mailbox and also keep a copy in the original mailbox by preceding the e-mail address with
".," allowing no spaces in between.
- (0 is default value) Enter the default maximum size (in bytes, KB, MB, or GB) of all the mailboxes in each user account. If the user's Maximum Mailbox Size is zero, the defaults for the e-mail domain are applied to the user. If the domain's default is also zero, the Maximum Mailbox Size for the user is unlimited. If a new message will cause the total size of all mailboxes in a user's account to exceed the Maximum Mailbox Size value, the mail is returned to the sender.
When the Maximum Mailbox Size value is non-zero, it will override the e-mail domain's default settings. In this case, the 0 value is no longer unlimited for the domain default settings.
The following will occur when a users mailbox is over the :
- All new incoming mail will no longer be received, they will get bounced.
- New messages can still be sent.
- Other users sending messages to a users full mailbox will receive a postmaster message stating the user's mailbox is exceeding the allowed limit.
- When users mailbox is below the , it will begin receiving mail again.
- (0 is default value) Enter the default maximum number of messages allowed in each user account. If the user's Maximum Mailbox Messages is zero, the defaults for the e-mail domain are applied to the user. If the domain's default is also zero, the Maximum Mailbox Messages for the user is unlimited.
When the Maximum Mailbox Messages value is non- zero, it will override the e-mail domain's default settings. In this case, the 0 value is no longer unlimited for the domain default settings.
If the option is set to 5, and the user's main mailbox already has five messages stored, then the next message sent to the user's main mailbox is bounced. However, if the next message is sent to a sub-mailbox instead, the message is delivered as long as there are less than five messages currently stored in the sub-mailbox.
- . Default message encoding used for sending messages. Default setting is Unicode (UTF-8).
- Choose this character set for multi-language mail. In IMail, this includes English, Chinese Simplified, Chinese Traditional, French, German, Italian, Japanese, or Spanish.
- For composing e-mail for English-speaking readers, based on the English alphabet.
- For composing e-mail in French, Italian, German, or Spanish.
- For composing e-mail in traditional Chinese.
- For composing e-mail in simplified Chinese.
- For composing e-mail in Japanese.
- (not checked default). Select to let a user add, modify, or delete any list server mailing list on the mail domain(s) he or she has List Administrator permissions to.
- (not checked default). Select to let a user add, modify, or delete users and aliases (except program aliases) on the mail domain (host) he or she has domain administrator permission to.
- (not checked default). Select to let a user have full administration capabilities with all IMail features and options. System Administrators have Domain Administrator and List Administrator permissions.
- (selected by default). Select to let the user change his/her password in Web Messaging.
- (selected by default). Select to let the user use the e-mail account remotely through POP3 or IMAP4. You can clear this option to disable the account without changing the user's password or removing him/her from the domain.
- (selected by default). Select to make the user's LDAP information available in the LDAP database.
Clearing the check box permanently deletes the user's information from the LDAP database and prevents distribution of user information via the IMail LDAP service. There is currently no method available to hide information within an OpenLDAP database, except to use this option to clear user information. If you want to show LDAP information for this user after clearing this option, you must add the LDAP information back into the user information.
- (selected by default). Select to let the user modify his/her LDAP attributes (name, address, organization, etc.).
- Select to let a user access IMail Web Calendaring.
- (Only present if Ipswitch Instant Messaging is installed). Select to let the user have access to Instant Messaging. Clear the check box to disable the user's access.
- Select to let a user access his/her IMail Web Messaging client.
- . Checked by default. Setting allows a user with a mobile device to synchronize with their web client information for e-mail, contacts and calendars.
Outlook synchronization is also capable, but requires installing the IMail Collaboration Client. This enables synchronizing e-mail, contacts, calendars, notes, and tasks with mobile devices.
See the for more client help.
Disabling Microsoft Exchange ActiveSync at the User Property Level will disable synchronization for only the specified user.
For a single user to begin using Microsoft Exchange ActiveSync® there are 3 levels that require Microsoft Exchange ActiveSync® to be enabled: 1) 2) (see Domain Properties) and 3) (See User Properties).
- . This check box allows the IMail Administrator the control to enable/disable specific users for message archiving.
The must be enabled for for user-level Archiving to be disabled/enabled.
For existing domains with users requiring disabling/enabling for archiving, use the feature. Simply select necessary users on the Users page, and click edit. Any modifications made will update only the selected users.
Disabling Archiving at the domain-level will override all user-level settings.
New User Options
- (selected by default). Select to create a collaboration user for IMail Collaboration to allow synchronization with Outlook.
- (selected by default, if IMail User DB is in use). Select this check box if the user should also be added to the Instant Messaging DB. If Instant Messaging is set to use the IMail User Database the check box will be automatically set and grayed.
- . Select the available domain's list(s) from the list box to which the user wants to subscribe.
- Select the available domain's group alias(es) from the list box to which the user wants to belong.
(Add to). Select row and click to add.
(Remove from). Select row from user text box and click to remove.
(Add All). Click to add all rows to users text box.
. Click to remove all rows from users text box.
Click to save your settings.
Click to exit without saving changes.