Using Microsoft Exchange ActiveSync

The Microsoft Exchange ActiveSync® summary page was designed for the IMail Administrator to easily control activation and deactivation of their Microsoft Exchange ActiveSync® users.

Note: The Microsoft Exchange ActiveSync® settings can also be accessed and updated under Domain Properties, User Properties, and Default User Settings.

If a Microsoft Exchange ActiveSync® user license has been activated with your IMail Server, then go to System > Exchange ActiveSync in your Web Administration to verify that your Total Number of ActiveSync Licenses is correct. The system will allow Microsoft Exchange ActiveSync® to be enabled at the user property level until this license limit has been met.

From Web Administration go to System > Exchange ActiveSync. For the Console Administration click the Exchange ActiveSync icon from the main navigation panel.

Steps to Enable a User for Microsoft Exchange ActiveSync®

  1. Go to System > Microsoft Exchange ActiveSync®.
  2. Verify that the Status is enabled. This is the system setting for Microsoft Exchange ActiveSync®.
  3. Check the Domain and be sure that Microsoft Exchange ActiveSync® enabled.
  4. Select the enabled Domain to display users. This page will display all enabled Microsoft Exchange ActiveSync® users first, then all disabled users.
  5. Search or select the user to be activated and click Enable.

Important: Be sure that Microsoft Exchange ActiveSync® is enabled at the System level, the Domain level, and the User level.

Mobile Device Getting Started Guide

The Mobile Client Getting Started Guide is available to assist customers to configure their mobile devices to use Microsoft Exchange ActiveSync®.

This document will help configure the following mobile devices:

http://docs.ipswitch.com/_Messaging/IMailServer/v11/Mobile/MobileSync.pdf