The Premium Spam Filter performance can be improved when users forward spam e-mail to Ipswitch. Ipswitch provides the spam mail to Commtouch Advanced Security Daemon (ctasd™) editors to review the spam submission and add spam signature information to it. Then the signature is published to the global database to help other users eliminate spam. For maximum protection, this global database is updated on your IMail Server every few minutes.
To forward spam e-mail to Ipswitch:
The Premium Spam Filter focuses on eliminating false positive e-mail. However, if you receive a false positive message, forward the e-mail so it can be added to the global database to assist in eliminating future spam.
To forward false positive spam e-mail to Ipswitch: