Domain Properties
How to get here
- From the home page, click the tab.
- In the list, select a domain. The page appears.
Use the Domain Properties to add a mail domain alias, enable IIM (Ipswitch Instant Messaging), enable virus scanning, and set other message and mailbox properties.
General Domain Settings
- . The current domain name used to address mail to the users on the mail domain is displayed. For example, company.com is the domain name in the address john.public@company.com.
- . Select to use an IP address (domain) for the mail domain or select (virtual IP address) to use a non-IP-ed domain.
If you change a primary domain to a virtual domain, you must restart ALL services. See Changing the IP Address of a Host for more information.
- Enter the name or to the directory where users, lists, and web files for this mail domain are stored.
- . Specify alternate domain names for which you want the mail domain to accept mail. Multiple aliases are separated by a space. This field is limited to 255 characters.
If the Domain Alias name is changed, stop and restart all services via the Service Administration page in order for the change to take effect correctly.
Example: If the mail domain name is mail.domain2.com , you can set an alias of domain2.com so that IMail Server accepts mail addressed to fred@mail.domain2.com and fred@domain2.com.
Host Alias requires also that the proper updates to DNS must be made to work correctly.
Domain Options
- . Checked by default. Setting that will allow all users with mobile devices to synchronize with their web client information for e-mail, contacts and calendars for selected domain.
Outlook synchronization is also capable, but requires installing the WorkgroupShare Client. This enables synchronizing e-mail, contacts, calendars, notes, and tasks with mobile devices.
Disabling this feature at the domain level will stop synchronization for all users on the specified domain, overriding the User Property setting.
See the for more information.
Disabling Mobile Synchronization at the domain level will disable synchronization for all users on the specified domain, overriding the User Property setting.
- Specify whether the current mail domain allows access to the Web Calendaring Service (if available in software version).
- (selected by default if available in software version). Specify whether the current mail domain will allow access to the Ipswitch Instant Messaging service.
If Enable Ipswitch Instant Messaging and/or Enable Web Calendaring is selected at the mail domain level, it can be selected or cleared for each user of the mail domain on the User Properties page.
- (selected by default if available in software version).
- If this option is selected, virus scanning is performed for:
- the primary domain
- any virtual domain (IP-less) that is bound to the primary domain
- If this option is cleared, virus scanning is performed for:
- any virtual domain (IP-less) that is bound to the primary domain and has the antivirus option selected at the virtual domain level.
- . Checked by default. This feature will suppress images for all messages. Once the link has been clicked, the images will always display when the message is selected.
A link will appear as seen below:

Once this link is clicked, the images will always display when the message is selected.
. Checked by default. This feature when checked will search all messages and disable any javascript encountered. showing that a script was removed:

- Select this option to enable content filtering for all messages that are received from authenticated users.
Even if the option is selected, content filtering is not performed on messages that are sent from system and host administrators. This prevents mail from being filtered twice in cases where a message is misidentified as spam and the administrator then forwards it on to its intended recipient.
The primary domain is identified in the box.
Message and Mailbox Options
- (0 is default value). Enter the default maximum size (in bytes, KB, MB, or GB) of all the mailboxes in each user account. Enter zero for an unlimited mailbox size for each user.
- (0 is default value). Enter the maximum size (in bytes, KB, MB, or GB) of an outbound message. Any message that is larger than the size entered will be bounced. Enter 0 for an unlimited maximum outbound message size. For more information, see File Attachment Settings.
- (0 is default value). Enter the maximum size (in bytes, KB, MB, or GB) of a single message. Messages that exceed this size are returned to the sender. Enter 0 for an unlimited single message maximum size. For more information, see File Attachment Settings.
- (0 is default value). Enter a percentage that users will be notified when their mailbox is within a specified percentage of being full. Enter 0 for no full mailbox notification. Example. See also customizing the notification message.
- Enter an additional address where an e-mail will be sent when a user's mailbox is almost full. For example, this could be the system administrator's address.
- (0 is default value) Enter the default maximum number of messages allowed in each user's mailbox. Enter 0 for an unlimited number of messages.
- (0 is default value) Enter the maximum number of users that can be registered for this mail domain. Enter 0 for an unlimited number of users.
- . Displays the current number of users registered for this mail domain.
- Select how to handle a message when it arrives for a user and is addressed to a sub-mailbox that does not exist. Select one of the following actions:
- (Default setting) Creates the sub-mailbox and delivers the message.
- Does not create the sub-mailbox. Instead the message is delivered to the "main" mailbox.
- Bounces the mail back to the sender as an invalid e-mail address.
- Enter the number of minutes delay between POP logins for each user. The default is 0 (or unlimited) logins.
If you enter any number of minutes for Minimum POP frequency, you are limiting popping to one mailbox per user per domain. If you create more than one mailbox for a user, that mailbox will receive mail, but the user will be unable to access it unless the POP frequency is set at 0 (zero). An error message is sent to the client and logging in is denied, Different e-mail clients may handle this error differently.
Outlook and Outlook Express display the userid/password dialog box continuously. If you click Cancel, the error message the POP server returns is: "-ERR login frequency exceeded - try again later" User Database Setting.
User Login Settings
To reset a suspended account, go to User Properties page and uncheck "Account Suspended" check box. This will reset the user's failed login attempts to zero.
A successful login will also reset failed login attempts to zero.
- (Default Setting = 3). Allows the user "X" login attempts before displaying:
"You have exceeded the maximum number of allowed login attempts. Please try again later."
Setting will disable this feature.
- . (Default Setting = 3). Allows the user "X" of the above message before being suspended and requiring an Administrator intervention, with the message:
"Due to multiple failed login attempts, your account access has been suspended."
Setting will disable the feature.
- (Default Setting = 0). Capability to control the complexity of user password settings when changed by the user, through Web Messaging client.
These settings apply only to users when updating passwords through Web Messaging. System Administrators and Domain Administrators are not required to follow these settings when changing passwords through the IMail Server.
Drop down text box contains the following password complexity settings:
- (Default Setting). Requires password to be:
- Must be at least 3 characters in length
- And not to exceed 30 characters
- Requires password to be:
- Must be at least 3 characters in length
- And not to exceed 30 characters
- Must contain at least 1 letter (regardless of case)
- Must contain at least 1 number
- Requires password to be:
- Must be at least 3 characters in length
- And not to exceed 30 characters
- Must contain at least 1 letter (regardless of case)
- Must contain at least 1 number
- Must contain at least 1 special character
- Requires password to be:
- Must be at least 6 characters in length
- And not to exceed 30 characters
- Must contain at least 1 lower case letter
- Must contain at least 1 capital letter
- Must contain at least 1 number
- Must contain at least 1 special character
- Can not contain white space.
- Requires password to be:
User Database Setting
- area, select one of the following:
Click to save changes.
Click to exit without saving changes.
Related Topics
Adding a New IMail Domain
Adding a New IMail User
Creating an E-mail Alias
Changing the IP Address of a Host
Virtual mail domains with IP addresses
Virtual mail domains without IP addresses