Logging for IMail Anti-virus powered by Commtouch

IMail Anti-virus logging for Commtouch® are written to the syslogs, definition updates are written to "CommtouchAV YYYYMMDD.log" located under the Log Directory path at System > System Settings > Log Directory.

default path is "c:\Program Files\Ipswitch\IMail\logs"

Sample Commtouch logging

02:09 12:31 SMTPD(bda4000000020002) CommtouchAV: Message deleted.

02:09 12:55 SMTPD(7f17000000010002) CommtouchAV: Virus detected, rejecting message.

02:09 12:55 SMTPD(7f17000000010002) >>> 550 Virus detected, message rejected.

02:09 12:56 SMTPD(7c3e000000020003) CommtouchAV: No viruses detected.

02:09 12:31 SMTPD(bda4000000020002) CommtouchAV: Message deleted.

02:09 13:03 SMTPD(0b90000000050009) CommtouchAV: Virus detected, message will be deleted.

02:09 13:05 SMTPD(ae0e00000007000e) CommtouchAV: Virus detected, message will be redirected to: {admin@wks241.com}

02:09 13:12 SMTPD(2058000000100018) CommtouchAV: Message over size limit to be scanned before being accepted.

02:09 13:13 SMTPD(c2e400000011001a) CommtouchAV: Virus Scan failed. Message will be delivered.

02:09 13:20 SMTPD(6070000000180021) CommtouchAV: Virus Scan failed. Returning 451 to connecting MTA.

02:09 13:25 SMTPD(7f640000001e0027) CommtouchAV: Init failed. Returning 451 to connecting MTA. {0}

Note: "sysMMDD.txt" is a single file that constantly appends to itself, generating a new file every night at 00:00. It is up to the IMail Administrator to move and store it to a backup folder.

Sample Definition Log Updates

Definition Updates written to "CommtouchAV_YYYYMMDD.log"

Commtouch AV: Definition Update Started

Commtouch AV: Downloading incremental virus definitions

Commtouch AV: Downloading Update antivir-z-YYYYMMDDXX.cab

Commtouch AV: Applying update antivir-z-YYYYMMDDXX.cab

Commtouch AV: Virus Update Complete. YYYYMMDDXXXX

Commtouch AV: Definition Update Completed

Commtouch AV: Definition Update Started

Commtouch AV: Virus Definitions are current

Related Topics

Overview of IMail Anti-virus powered by Commtouch®

IMail Anti-virus powered by Commtouch® - Settings