Adding to Realtime Domain Whitelist

How to get here

Before adding to the Realtime Whitelist for a domain, be sure that it has been added to the system level Realtime Whitelist, found at System > Realtime Whitelists.

Realtime Whitelist selection will only display items that are enabled. This option is set in the System > RealTime Whitelist. By default all items added to the System > Realtime Whitelist are enabled.

Note: Disabling an item in the System > Realtime Whitelist will automatically remove it from the Domain Realtime Whitelist. Should the item be enabled at a later date it will automatically re-enable the list in Domain Realtime Whitelist.

Caution: A match made to the Trusted Realtime Whitelist will automatically be deleted.

Creating a Realtime Whitelist

1. Click "Add" on the Domain Realtime Whitelists page, and a pop-up will display all enabled system level realtime whitelist that are currently available for the specified domain.
2. Select a Realtime Whitelist and click "OK". The selected Realtime Whitelist will appear on the Domain Realtime Whitelist page.
3. The "Trusted" check box is checked by default.
4. Click "Save" to save the Realtime Whitelist to this domain.

Tip: To easily see all Realtime Whitelists that are Trusted, sort the "Trusted" column (click the column title).

Realtime Whitelist (Pop-up)

• Realtime Whitelists. Select a Realtime Whitelist you want to add. This list is maintained under System > Realtime Whitelists.
• Type. Displays the type of lookup that the whitelist will performs. This can be modified at the System > Realtime Whitelist page (ADDR, DNS, HELO, RHS).
• Server. This column displays the domain name or IP address of the DNS server to contact for whitelist queries. This field contains an asterisk (*) by default, which indicates that the default IMail Server DNS is used for whitelist queries, where it relays the DNS query to the DNS server for the whitelist. Using the asterisk eliminates the need to enter the IP address or domain.
• Query Domain. This column displays the domain to query in the zone file. This name usually matches the server domain name. However, sometimes a whitelist will contain multiple zones to query on the same server. When this happens, the server name and the query domain will be different. The only way to know this is to read the documentation for the whitelist being used.
• OK. Click this button after you have made your selection.
• Cancel. Click this button to cancel adding a trusted Realtime Whitelist.

Related Topics

Understanding Realtime Whitelists

Realtime Whitelists (Server Level)

Realtime Domain Whitelists