SPF Result - Neutral

The SPF - Neutral page allows you to choose an action when the SPF filter is enabled and the result is "Neutral." This action activates when a temporary error occurs during lookup. This is a transient error.

The action to be taken when the query result is Neutral

Action. Select one of the following actions:

None. No action is performed on messages identified as a forged message by the SPF filter.
Delete Message. Message is deleted immediately after being accepted. If Archiving is enabled, message will archive.
Forward to Address. Forwards the message to a specified e-mail address. Enter an e-mail address in the text box to the right of this option. By default, messages are sent to the root address and stored in a mailbox called "root-bulk". Example (Forwarding Spam Messages (Example), Forwarding Spam to Commtouch)
Insert X-Header (default). Inserts an X-Header into the message indicating that the message was identified as a forged message by the SPF filter.
Move to Mailbox. Moves the message to the user’s mailbox specified in the text box to the right of this option. If the mailbox does not exist, it is created. The default mailbox is "bulk".
Reject Connection. Message is rejected at the MAIL FROM command and the sending mail server is returned a 550 error message.

Tip: We recommend that you select the Insert X-Header option instead of Delete Message until you know that the options are setup to best suit your filtering requirements.

Prefix subject with. If you want to add a custom prefix subject to messages that are identified as forged, select the Prefix subject with check box (cleared by default). The default subject prefix is entered in the text box to the right and is based on the SPF query result. You can also enter a custom message in this box.