Checking Email

Your email message list is auto-refreshed every 10 minutes by default. This frequency interval is a User Option that can be customized under Action > Manage User Options > Receiving Messages > New Mail Check Frequency.

When a New Message arrives the following occurs:

• The new message count will be displayed in red, selecting the Inbox will refresh the message list tab if one exists.

  

• The opened browser tab will flash at intervals specified in the user options (Action > Manage User Options > Receiving Messages), and will change to "xx New Messages".
• A sound file will play upon the arrival of new messages ". This sound file can be customized, under Action > Manage User Options > Receiving Messages.
• A small pop-up will briefly display in the bottom left corner of the web client browser stating a new message has arrived.

  

To display these new messages click on the Refresh Mail button and your Inbox will refresh your message list with the new unread messages.