Viewing Message Headers

You can view message headers in the message preview pane. In addition to sender and receiver information, headers provide message routing and transport information, such as the Message ID, Content Type, and MIME version.

Select a mail folder from the navigation panel to display in a new tab, then select a message to view.

• Print. In the top right corner of a displayed message, click this icon to print the message.
• Show/Hide Envelope. Located in the the top right corner of a displayed message.
  • Click the icon to Show the Envelope and display the message From, To, CC, BCC, Date, and Subject information.
  • Click the icon again to Hide the Envelope.
• Show/Hide Header. The Header icon is displayed within the Envelope. Once the Show Envelope is selected to expand the message address and subject information, you can click the Show Header / Hide Header icon located in the top left corner above the From line of the Envelope.
  • Click the icon to Show the Header and show the detailed message header information.
  • Click the icon again to Hide the Header.
• From. Displays the name of the sender.
  • Add to Address Book. Click the icon to save to the personal Address Book.
    • First Name. Verify the First Name has been populated correctly. Edit as necessary.
    • Last Name. Verify the Last Name has been populated correctly. Edit as necessary.
    • Email Address. Verify the Email Address has been correctly populated.
    • Address Book. Choose an Address Book from the list box in which you wish to save the Contact.
    • Save. Click to save the contact.
• To. Displays the name of the recipient.
• Date. Displays the date and time the message was sent.
• Subject. Displays the subject of the message.