Searching Email

Basic Search and Column Filtered Searching

Use the basic search feature to search a selected mailbox folder for a specific word or phrase. Use the column filters to further customize your search criteria.

Using the Basic Search Tool

The basic Search Messages tool located under the Mail Actions of a displayed mail folder, searches all parts of an email message (for example, To, From, Subject, Body; etc.)

Multiple word entries are considered a phrase. You do not have to enclose the phrase in quotation marks. For example, the entry, "quarterly earnings report" will search for messages that contain that phrase. It will not search for messages that contain just the word "quarterly" or "earnings," or "report."

• Open the mail folder to be searched, and select Mail Actions > Search Messages.
• In the Search box, enter a search phrase in the Keyword text box and click .
• To clear the search results click "Refresh Mail".

Note: If you are looking for a name or email address, enter it.

Examples:

• Fred@domain1.com
• Jane Public
• Joe

Note: If you are looking for a phrase or keyword.

Examples:

• benefits
• quarterly earnings report
• project milestones

Using the Column Filtering Search Tool

To display column filters if not showing from an open mail folder select Mail Actions > Show/Hide Filters. To clear column filters click Mail Actions > Show/Hide Filters again.

Enter search criteria in one or more of the search options:

• From / To. Enter a sender's email address, or a portion of the address, to search for messages sent from the sender.
  • Filter button. Click this button to select all the possible criteria for the text being searched.
• Subject. Enter subject text, or a portion of the subject text, to search text in subject headers.
  • Filter button. Click this button to select all the possible criteria for the text being searched.
• Date. Clicking the Calendar icon will display a current calendar allowing you to customize for a particular date. For example, if you select the Date greater than 06/27/2011, the search will display all messages greater than 06/27/2011 but not including 06/27/2011.
  • Time. The Time icon can further narrow the search by including a time stamp.
  • Filter button. Click this button to select all the possible criteria for the text being searched.
• Size. Select this option to search for messages that include an email attachment.
  • Filter button. Click this button to select all the possible criteria for the text being searched.

Search Results

The Search Results list all messages that meet the search criteria selected from the Filter. Click a message in the search results list to view the message.